FAQ

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How to find the right information for your ticket category

Check the ticket code on your ticket. You will find this directly under the QR code. The code indicates which category you are in. You can find the overview here:
Select ticket category ▼
SILVER
GOLD
ULTIMATE
BLACK
DIAMOND PREMIUM
DIAMOND
VIRTUAL

Registration

General information on check-in

Check-In:

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants in Unleash the Power Within have already registered before the start of the event at the registration times stated. Registration is therefore mandatory for participation in the event.

The check-in for the Unleash the Power Within consists of 2 parts:

Part 1: Personalisation of the ticket

Part 2: Receipt of the admission wristband and lanyard with personalised badge (serves as admission ticket every 4 days)

Part 1 can be completed online before the event, saving you a lot of time when you check in on the day.

Online registration and check-in

Who can register online?

Online registration is initiated by the purchaser of the ticket and is possible if the purchaser has the participant's details. For tickets that are sold, only on-site registration is possible. Simply bring the PDF ticket and your identity card with you.

The 4 steps of online registration

Step 1: The buyer assigns the ticket(s) to the participants

Step 2: Each participant enters their own personal data (must match ID card)

Step 3: Each participant will receive a confirmation email containing their registered details.

The data is therefore stored in the QR code on your ticket.

If you have any problems with any of the steps, please write to us at [email protected] or we will finalise your registration on site at check-in.

Check-in with online registration

If you have already registered your ticket online, your ID will simply be checked against the details you provided when you arrive. You will then receive your wristband, your lanyard with your name badge and your workbook. The wristband and lanyard serve as your admission ticket for all four days. If lost, admission cannot be guaranteed. Please also bring your workbook with you every day for the full four days.

On-site registration and check-in

On-site registration is available to all participants. However, we recommend that you register online to save a lot of time on the day and to ensure quick entry for all participants.

The steps of on-site registration

1. scan PDF ticket
2. assign ticket
3. personalise ticket

Check-in with on-site registration

Your badge with your name will be printed and you will then hold your admission wristband, your lanyard with your name badge and your workbook. The wristband and lanyard are valid as admission tickets for all 4 days. If they are lost, admission can no longer be guaranteed. Please also bring your workbook with you for all 4 days

What do I bring with me?

Whether you’ve already registered online or still need to register:

1. Admission ticket (printed or digital)

2. identity card/passport

Check-in on 2 September and easy access

Check-in is already possible one day before the event - both for participants who have already registered online and for those who will register on site.

Your big advantage:

If you complete check-in by 2 September, you’ll be granted Easy Access for the first day of the event. This is only available to participants who have already checked in. Further information will be provided at check-in.

Where and when do on-site registration and check-in take place?

For Easy Access access:

Date: 2 September 2026
Time: 13:00 - 20:00 CEST
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

For latecomers:

Date: 3 September 2026
Time: from 06:00 am (6am CEST)
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

Is registration mandatory?

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants of the Unleash the Power Within have already registered before the start of the event at the registration times mentioned.

Admission to the UPW event 

Free accompanying person with a disability card?

If you have proof that you need an accompanying person, we will be happy to issue you with an accompanying person ticket! Because then you can bring an accompanying person to the festival free of charge.

Important! Please note that we can only provide the second ticket if a "B" is noted on your ID.

Here are the steps

1. order the desired ticket.
2. send us a screenshot of your ticket together with your ID using the contact form below.
3. we will then send you a free companion ticket in the same category.
Please also let us know the ticket category (Gold, Platinum, Black, Diamond) you have selected so that we can issue the appropriate ticket.

Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

What items am I not allowed to take onto the premises?

Prohibited items

Weapons of any kind (including pepper spray) or objects that look like weapons, including toy weapons

Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices)

Umbrellas under 36" may be permitted in bad weather

Pets or other animals, with the exception of legally authorised service animals, which must always be kept on a lead and accompanied by their owner

Recreational devices such as drones, unmanned aerial systems (UAS), remote-controlled toys or other wheeled vehicles as mobility aids for the disabled

Glass container

Liquids of all kinds.

Drinks, illegal substances, drugs or drug paraphernalia

Objects that may prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise machines, horns, musical instruments, balls, frisbees

Battery-powered clothing, including heated socks, jackets, etc.

Camcorders, video recorders or cameras with detachable lenses larger than 6"

Chairs, stools or other seating devices

Fireworks or pyrotechnics of any kind

Offensive or obscene clothing, including language or gestures that may incite, provoke or encourage a confrontation or physical assault

Any other item deemed potentially harmful or disruptive by the venue or security personnel

Prohibited items and items that are unsuitable or unsafe for entry to the event are the responsibility of the participant and cannot be accepted, stored or controlled by the venue or the event.

Agenda & Programme

What does the agenda look like?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

DAY 1: Recognise your true potential
Thursday, 03 September 2026

Transform fear into strength, break through inner blockages and gain the keys to an extraordinary life. Your identity will be redefined!

DAY 2: Create unstoppable momentum
Friday, 04 September 2026 

Focus on what really matters and master Tony's formula for success to drive your life forward and achieve your most important goals.

DAY 3: Transformation from the inside out
Saturday 05. September 2026

Get the tools for sustainable success. With focussed action and perseverance, you will go through Tony's complete transformation process, conquer your greatest fears and shape your future.

DAY 4: Awaken boundless energy
Sunday, 06 September 2026 

Revitalise your body and mind with Tony's secrets for lasting power and increase your resilience to stay successful after the event!

What are the admission and programme times for the 4 days?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE


Here you’ll find this year’s programme times for UPW Europe 2026. 


DAY 1: Recognise your true potential
Thursday, 03 September 2026

Admission and check-in: from 06:00 CEST
Admission inside: approx. 08:00 CEST
Programme start: approx. 10:15 am CEST
End of programme: approx. 22:00 CEST


DAY 2: Create unstoppable momentum
Friday, 04 September 2026 

Admission: from 07:30 CEST
Admission inside: approx. 08:15 CEST
Programme start: approx. 09:30 CEST
End of programme: approx. 9.15 pm CEST


DAY 3: Transformation from the inside out
Saturday 05. September 2026

Admission: from 07:00 CEST
Admission inside: approx. 07:00 CEST
Programme start: approx. 08:15 CEST
End of programme: approx. 10.50 pm CEST


DAY 4: Awaken boundless energy
Sunday, 06 September 2026 

Admission: from 07:30 CEST
Admission to the venue: approx. 07:50 CEST
Programme start: approx. 09:00 CEST
End of programme: approx. 20:30 CEST


We reserve the right to make changes at short notice.

Which speakers will be appearing?

Day 1: Tony Robbins and Scott Harris

Day 2: Joseph McClendon III & Scott Harris

Day 3: Tony Robbins and Scott Harris

Day 4: Joseph McClendon III & Scott Harris

General questions

Where can I find the site plan?

Here you can find the map with all the important contact points.


What age is the UPW suitable for?

Have your child at the UPW - Here is the information!

Unleash the Power Within is generally suitable for participants of all ages. However, we recommend participation from the age of 16, as some programme items are not suitable for younger children. Children under the age of 16 must leave the inside of the arena for certain parts of the programme. For example, they are not allowed to take part in the 5-hour Dickensian Trial on Saturday. We offer childcare in the children's room during this time.

Where can I park at the Lanxess Arena?

Here you will find all the important information if you are travelling by car.

The Arena car parks P1 to P4 are available to you and are open around the clock. Just note that the maximum entry height in these car parks is 1.90 metres.

Important note: Please note that P3, the VIP car park, and P5 may not be available.

We strongly recommend that you use the arena fare in advance to ensure a smooth departure process. This way, you can enjoy your visit to the Lanxess Arena worry-free and concentrate fully on the event.

Can I bring a rucksack, suitcase, bags or electronic equipment?

You may bring bags and rucksacks up to A4 size (21 cm x 29.7 cm) into the Lanxess Arena. However, larger bags and suitcases must be handed in on the north side in front of the arena (see map). A special bag drop-off point is available for this purpose.

We would like to point out that professional cameras, laptops and tablets may not be taken onto the premises and must also be deposited at the bag drop-off point.

To find the bag drop-off point, go outside the grounds to the north side of the Lanxess Arena. There you will find a stand where you can safely store your bag.

Further information on the regulations and bag drop-off can also be found on the Lanxess Arena website. It is important to follow these guidelines to ensure a smooth process and the safety of all visitors.

Do I have a fixed seat?

Free choice of seat in the category assigned to you - enjoy your favourite seat!

Depending on the area, your ticket gives you the opportunity to select a seat of your choice. However, it is important to note that this seat is not permanently reserved for you. The principle of "free choice of seat - first come, first serve" applies here. To ensure that you get your preferred seat, we therefore recommend that you return to your seat in good time.

How do I pay in the Lanxess arena? - Cashless Arena

Enjoy cashless payment in the Lanxess arena!

From Friday, 1 August 2025, it will only be possible to make cashless payments in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. Further information can be found here:

Accessibility in the Lanxess Arena

If you are looking for information on accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details of wheelchair-accessible entrances, lifts and accessible toilets. We invite you to visit the relevant page and find out more about the accessibility of the Lanxess Arena.
Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

Am I allowed to leave the UPW premises?

During the UPW, it is no problem at all to leave the site, whether to have a meal or take a short break. You can leave the grounds at will and return later without any problems. As soon as you receive a wristband and lanyard on entry, simply show it when you want to return to the site. This gives you the freedom to enjoy UPW to the full and at the same time the opportunity to fulfil your personal needs in between. Your comfort and enjoyment are our top priority!

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Hotel recommendation

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. You are sure to find the hotel that best suits your needs via Google or other search platforms such as Booking. We do not wish to make a specific recommendation.

Questions about tickets, translation & insurance

Questions about tickets in general?

1. ticket types: The UPW offers different types of tickets, depending on what kind of access you want. There are standard tickets, VIP tickets and possibly also special ticket offers.

2nd prizes: Prices vary depending on the ticket type and, if applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets.

3. availability: Ticket availability may be limited, especially for certain offers such as VIP packages or early bird discounts. It is advisable to purchase tickets early to ensure you secure your place at the festival.

4. admission: The tickets contain information about admission. Please note that in addition to the admission tickets, there are also tickets for translation devices and insurance, which alone do not authorise admission. Make sure you bring the admission ticket with you to ensure smooth access to the festival site.

5. refund and exchange: Tickets cannot be exchanged or refunded.

6. additional services: VIP tickets or special offers may include additional services such as priority access, special seating areas or exclusive offers such as food and drink.

7. safety: Make sure you keep your ticket safe, as it often cannot be replaced if it is lost or stolen.

8 Updated information: Make sure you keep an eye on the official website or other official channels for any updates and changes regarding your ticket.
The ticket is your admission ticket to the event, so it is important to be well informed about it and treat it with care. You can choose between 5 different tickets decide.

- Silver (upper tier)
- Gold (lower tier)
- Ultimate (interior)
- Black (boxes)
- Diamond Premium (directly at the stage)


This is what the Silver Ticket looks like, for example:
It is possible that the ticket you have chosen will be sold out. We can only check whether there are any remaining tickets on request.

Ticket upgrade

Want to take your UPW experience to the next level? No problem! You have the option of upgrading your ticket to a higher category. This is possible as long as the tickets are still actively offered by us.

To upgrade, you can contact us directly using the contact form below. Just let us know which ticket you would like.

Important! Please note that it is not possible to upgrade to an earlier price category if this is no longer available.

Regardless of your choice, we will be happy to assist you and endeavour to ensure that your visit is unforgettable.

Important! Unfortunately, it is not possible to downgrade tickets, not even on request. We hope you understand that we have to reject requests for downgrades directly.

Ticket not found?

It can happen that emails from Greator end up in your spam folder. It is therefore important to check it regularly. If you still cannot find a message from us, please do not hesitate to contact us using the contact form below. to contact us. We will take care of your request immediately and ensure that you receive all the important information.

Questions about Ergo ticket insurance?

Find out how to use the ticket insurance here

If you are unable to attend the event due to unforeseen circumstances, such as a serious illness like Covid-19, pregnancy, a job change or a public transport delay that causes more than half of the event, you will receive a refund of up to a maximum of €2000.

This insurance also covers serious accidental injuries and damage to your property.

Important! You must contact Ergo directly, as they manage the insurance policies

Tel. +49 (0) 894166-1766 (Mon. - Fri. from 7 a.m. to 9 p.m., Sat. from 9 a.m. to 4 p.m. CEST)

e-mail: [email protected]

Please note: We are currently not offering any new contracts with Ergo. Contracts already concluded for 2026 remain valid and in place.
 Insurance information sheet:
Insurance conditions:
This is what an insurance ticket looks like:

Ticket not received?

Generally, the ticket will be sent to you as a PDF in an e-mail after you place your order

Sometimes it can happen that emails from Greator accidentally end up in your spam folder. It is therefore advisable that you also check this folder regularly to ensure that you do not miss any important messages from us.

To be on the safe side, we recommend that you save your ticket externally on your mobile phone and laptop or PC. This way you always have access to all relevant information, even if you don't have an internet connection.

However, if you cannot find a message from us in your spam folder, please do not hesitate to contact us using the contact form below. Our team will deal with your enquiry immediately and ensure that you receive all the important information. Your satisfaction and a smooth process are very important to us.

Questions about the translation devices?

Everything you need to know about translation devices

If you have purchased your ticket for the event, you have the option of adding simultaneous translation to your ticket.

Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that the translation is only provided for English-speaking speakers in the respective language and no other languages are supported.

Important! Your ticket does not include a translation device by default. You must therefore select the option to add a translation device during the ordering process.

We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek and Polish.

Please have all documents (ticket) ready for the issue of the device without being asked.

The device is on loan - a fee of €200 will be charged if it is lost or damaged.

Do you use a hearing aid and need a special adapter? Please contact us in advance so that we can prepare everything.
After your order, you will receive a confirmation of purchase together with your ticket from Elopage/Ablefy  by e-mail a PDF with your access ticket and translation ticket.

Please check your email inbox to make sure you have received the ticket. If you cannot find the ticket, please check your spam folder. If you can't find it there either, please don't hesitate to contact us using the contact form below. We will be happy to help you.

Example: This is what tickets for a German translation look like:

Standby for your translation device - here's how it works:

You have the choice of bringing your ticket either printed out or digitally on your mobile phone.

There will be clear signs in the Lanxess Arena indicating where you can collect your translation device. Please have your ticket ready to complete the process quickly and smoothly.

Reorder your translation device:

You can reorder your translation device up to one week before the event. After that, it is no longer possible to reorder, not even during the event.

If you would like to add a translation device to your ticket at a later date, go to the order page and select the desired language to order the device.

Questions about the invoice?

After you have received your tickets, you should also have received an email with the corresponding invoice. Please check both your inbox and your spam folder carefully, as the email may occasionally end up there.

If you still can't find the invoice, don't worry! Please contact us using the contact form below and we will send you a copy of your invoice immediately.

If you would like to make changes to your invoice, please also contact us using the contact form below and let us know what changes you would like to make.

Problem with the order?

If your VAT identification number (VAT ID) is not accepted when ordering, simply order the ticket as a private individual. We will subsequently add the relevant data to your invoice. Please let us know using the contact form below.

VAT on ticket purchases outside Germany

When purchasing a ticket for the Greator Festival, the German VAT of 19 % is automatically calculated. This is set in accordance with German tax laws and it is not possible to change this tax calculation.

Can I cancel my ticket?

We understand that plans sometimes change - however, we would like to point out that cancellation is unfortunately not possible. According to § 312g para. 2 no. 9 BGB, there is no right of cancellation for contracts for leisure events that take place on a fixed date. This also applies to tickets for our event.

The good news is that your ticket is not personalised and can therefore be passed on or sold to another person without any problems. So someone else can take your place - perhaps you know someone who would be happy to take part.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Can I pass on or sell my ticket?

Yes, your ticket is not personal and can therefore be passed on or sold to another person without any problems.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.


Food & beverage regulation

Can I bring my own catering (food & drinks)?

You are not allowed to bring your own food and drink, but we have a large selection for you!

We would like to politely ask you not to bring your own food and drink, because in the Lanxess Arena, as in other catering establishments, house rules apply. This means that you are not permitted to bring your own food or drink, similar to restaurants, cinemas and theatres.

We understand that this is an important rule to ensure the safety and well-being of all guests. But don't worry! We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

Our ultimate goal is to ensure that your visit to the Lanxess Arena is an unforgettable experience. We thank you for your understanding and co-operation and look forward to welcoming you.
Flexibility in catering: You can leave the arena at any time!

We want to ensure that you have the freedom to organise your catering as you wish. Therefore, it is possible to leave the arena at any time and satisfy your culinary needs in the surrounding restaurants, supermarkets or kiosks. Your experience is in your hands and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds.

If a food intolerance, allergy or other medical reasons mean that you have to bring your own food, please discuss this in advance with the LANXESS arena guest services. They can issue you a permit in special cases. You can find the contact details of the catering service here:

Catering for different ticket categories

Own food and drink: We would like to point out that it is not permitted to bring your own food and drink into the arena. These items must be disposed of before entering the arena. It is also not permitted to bring bottles of any kind into the arena.
Catering for different ticket categories:

- Silver Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Gold Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Ultimate Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Black Ticket: If you have a Black Ticket for the event and have been allocated a box, you can expect a comfortable experience. Your food and drinks will be brought directly to your box so that you can enjoy them in peace. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner. Our black box catering opens at the same time as the interior.

- Diamond Premium Ticket: Diamond Premium ticket holders who have a seat right by the stage with Tony Robbins can get their food and drinks in the Club Room WEST/ EAST and in the BACKSTAGE Restaurant. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner.

- Diamond Ticketswhich acquired via Tony Robbins or as bonus were awardeddo not include catering - you can also purchase food and drinks directly in the arena.

Restaurants near the Lanxess Arena?

Flexibility in catering: You can leave the arena at any time!

During the event, it is no problem at all to leave the grounds, whether to have a meal or take a short break. You can leave the arena at will and return later without any problems. As soon as you receive a wristband on entry, simply show it when you want to return to the grounds.

We want to ensure that you have the freedom to organise your catering according to your wishes. You can therefore use the surrounding restaurants, supermarkets or kiosks for your culinary needs at any time.

Your experience is in your hands, and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Discounts & Prices

Is there a discount for young people?

No special discount this year, but other options available!

Unfortunately, we do not offer a special discount for you as a young person up to the age of 25. We understand that this can be disappointing and we regret this.

Nevertheless, we would like to point out that we offer various payment options that can help you to spread your expenses. For example, we offer the option of paying in instalments so that you don't have to pay the total amount all at once.

We regret that we are unable to answer any further individual enquiries about discounts. However, we hope that this information will help you to find a suitable solution. Our priority is to provide you with an unforgettable experience.

Is there a group discount?

Corporate events and group enquiries

Is your company planning a special event for employees or customers? We offer a unique experience that could be just the thing. 

Important! Special price advantages, personalised service and VIP access for group bookings of 10 people or more.

If you are interested in having your own box with Black Tickets, click the button, fill out the form and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience. 
Here you will find an overview of the boxes in the Lanxess Arena:

Questions about ticket prices?

Don't wait too long and secure the best prices!

We cannot currently say exactly how long the current price phase will remain valid. For this reason, we recommend that you do not hesitate too long to secure the best available price.

There is a possibility that prices may rise soon or that certain offers may be sold out. By acting early, you can ensure that you benefit from the best available prices and get the products or services you want.

Don't miss the opportunity to secure the best offer. Act now and secure the best conditions!

Preparation & communication

How do I receive important information until the event starts?

We will keep you informed of all important information by e-mail. Please make sure that you receive our emails and check your inbox regularly. Please also keep an eye on your spam folder!

How do I join the Facebook group?

Your exclusive Unleash Event Facebook group will open before the event. You can find the link here:

https://www.facebook.com/groups/september2026

Please bear in mind that this is a private group. You should therefore use the email address associated with your ticket purchase when requesting to join. 

Are there any tasks that need to be completed before the event?

No. There are no tasks that need to be completed before the event.

Registration

General information on check-in

Check-In:

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants in Unleash the Power Within have already registered before the start of the event at the registration times stated. Registration is therefore mandatory for participation in the event.

The check-in for the Unleash the Power Within consists of 2 parts:

Part 1: Personalisation of the ticket

Part 2: Receipt of the admission wristband and lanyard with personalised badge (serves as admission ticket every 4 days)

Part 1 can be completed online before the event, saving you a lot of time when you check in on the day. 

Online registration and check-in

Who can register online?

Online registration is initiated by the purchaser of the ticket and is possible if the purchaser has the participant's details. For tickets that are sold, only on-site registration is possible. Simply bring the PDF ticket and your identity card with you.

The 4 steps of online registration

Step 1: The buyer assigns the ticket(s) to the participants

Step 2: Each participant enters their own personal data (must match ID card)

Step 3: Each participant will receive a confirmation email containing their registered details.

The details are therefore stored in the QR code on your ticket.

If you have any problems with any of the steps, please write to us at [email protected] or we will finalise your registration on site at check-in.

Check-in with online registration

If you have already registered your ticket online, your ID will simply be checked against the details you provided when you arrive.  You will then receive your wristband, your lanyard with your name badge and your workbook. The wristband and lanyard serve as your admission ticket for all four days. If lost, admission cannot be guaranteed. Please also bring your workbook with you every day for the full four days.

On-site registration and check-in

On-site registration is possible for all participants. However, we strongly recommend online registration in order to save a lot of time on site and ensure fast admission for all participants.

The steps of on-site registration

1. scan PDF ticket
2. assign ticket
3. personalise ticket

Check-in with on-site registration

Your badge with your name will be printed and you will then hold your admission wristband, your lanyard with your name badge and your workbook. The wristband and lanyard are valid as admission tickets for all 4 days. If they are lost, admission can no longer be guaranteed. Please also bring your workbook with you for all 4 days

What do I bring with me?

Whether you’ve already registered online or still need to register:

1. Admission ticket (printed or digital)

2. identity card/passport

Check-in on 2 September and easy access

Check-in is already possible one day before the event - both for participants who have already registered online and for those who will register on site.

Your big advantage:

If you complete check-in by 2 September, you’ll be granted Easy Access for the first day of the event. This is only available to participants who have already checked in. You’ll receive further information at the check-in desk on the day.

Where and when do on-site registration and check-in take place?

For Easy Access access:

Date: 2 September 2026
Time: 13:00 - 20:00 CEST
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

For latecomers:

Date: 3 September 2026
Time: from 06:00 am (6am CEST)
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

Is registration mandatory?

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants of the Unleash the Power Within have already registered before the start of the event at the registration times mentioned.

Admission to the UPW event 

Free accompanying person with a disability card?

If you have proof that you need an accompanying person, we will be happy to issue you with an accompanying person ticket! Because then you can bring an accompanying person to the festival free of charge. 

Important! Please note that we can only provide the second ticket if a "B" is noted on your ID.

Here are the steps

1. order the desired ticket.
2. send us a screenshot of your ticket together with your ID using the contact form below.
3. we will then send you a free companion ticket in the same category.
Please also let us know the ticket category (Gold, Platinum, Black, Diamond) you have selected so that we can issue the appropriate ticket.

Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

What items am I not allowed to take onto the premises?

Prohibited items

Weapons of any kind (including pepper spray) or objects that look like weapons, including toy weapons

Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices)

Umbrellas under 36" may be permitted in bad weather

Pets or other animals, with the exception of legally authorised service animals, which must always be kept on a lead and accompanied by their owner

Recreational devices such as drones, unmanned aerial systems (UAS), remote-controlled toys or other wheeled vehicles as mobility aids for the disabled

Glass container

Liquids of all kinds.

Drinks, illegal substances, drugs or drug paraphernalia

Objects that may prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise machines, horns, musical instruments, balls, frisbees

Battery-powered clothing, including heated socks, jackets, etc.

Camcorders, video recorders or cameras with detachable lenses larger than 6"

Chairs, stools or other seating devices

Fireworks or pyrotechnics of any kind

Offensive or obscene clothing, including language or gestures that may incite, provoke or encourage a confrontation or physical assault

Any other item deemed potentially harmful or disruptive by the venue or security personnel

Prohibited items and items that are unsuitable or unsafe for entry to the event are the responsibility of the participant and cannot be accepted, stored or controlled by the venue or the event.

Agenda & Programme

What does the agenda look like?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE



DAY 1: Recognise your true potential
Thursday, 03 September 2026 

Transform fear into strength, break through inner blockages and gain the keys to an extraordinary life. Your identity will be redefined!

DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Focus on what really matters and master Tony's formula for success to drive your life forward and achieve your most important goals.

DAY 3: Transformation from the inside out
Saturday 05. September 2026 

Get the tools for sustainable success. With focussed action and perseverance, you will go through Tony's complete transformation process, conquer your greatest fears and shape your future.

DAY 4: Awaken boundless energy
Sunday, 06 September 2026 

Revitalise your body and mind with Tony's secrets for lasting power and increase your resilience to stay successful after the event!

What are the admission and programme times for the 4 days?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

Here you’ll find the programme times for this year’s UPW Europe 2026.

DAY 1: Recognise your true potential
Thursday, 03 September 2026

Admission and check-in: from 06:00 CEST
Admission inside: approx. 08:00 CEST
Programme start: approx. 10:15 am CEST
End of programme: approx. 22:00 CEST


DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Admission: from 07:30 CEST
Admission inside: approx. 08:15 CEST
Programme start: approx. 09:30 CEST
End of programme: approx. 9.15 pm CEST


DAY 3: Transformation from the inside out
Saturday 05. September 2026

Admission: from 07:00 CEST
Admission inside: approx. 07:00 CEST
Programme start: approx. 08:15 CEST
End of programme: approx. 10.50 pm CEST


DAY 4: Awaken boundless energy
Sunday, 06 September 2026

Admission: from 07:30 CEST
Admission to the venue: approx. 07:50 CEST
Programme start: approx. 09:00 CEST
End of programme: approx. 20:30 CEST

We reserve the right to make changes at short notice.

Which speakers will be appearing?

Day 1: Tony Robbins and Scott Harris

Day 2: Joseph McClendon III & Scott Harris

Day 3: Tony Robbins and Scott Harris

Day 4: Joseph McClendon III & Scott Harris

General questions

Where can I find the site plan?

Here you can find the map with all the important contact points.


What age is the UPW suitable for?

Have your child at the UPW - Here is the information!

Unleash the Power Within is generally suitable for participants of all ages. However, we recommend participation from the age of 16, as some programme items are not suitable for younger children. Children under the age of 16 must leave the inside of the arena for certain parts of the programme. For example, they are not allowed to take part in the 5-hour Dickensian Trial on Saturday. We offer childcare in the children's room during this time.

Where can I park at the Lanxess Arena?

Here you will find all the important information if you are travelling by car.

The Arena car parks P1 to P4 are available to you and are open around the clock. Just note that the maximum entry height in these car parks is 1.90 metres.

Important note: Please note that P3, the VIP car park, and P5 may not be available.

We strongly recommend that you use the arena fare in advance to ensure a smooth departure process. This way, you can enjoy your visit to the Lanxess Arena worry-free and concentrate fully on the event.

Can I bring a rucksack, suitcase, bags or electronic equipment?

You may bring bags and rucksacks up to A4 size (21 cm x 29.7 cm) into the Lanxess Arena. However, larger bags and suitcases must be handed in on the north side in front of the arena (see map). A special bag drop-off point is available for this purpose.

We would like to point out that professional cameras, laptops and tablets may not be taken onto the premises and must also be deposited at the bag drop-off point.

To find the bag drop-off point, go outside the grounds to the north side of the Lanxess Arena. There you will find a stand where you can safely store your bag.

Further information on the regulations and bag drop-off can also be found on the Lanxess Arena website. It is important to follow these guidelines to ensure a smooth process and the safety of all visitors.

Do I have a fixed seat?

Free choice of seat in the category assigned to you - enjoy your favourite seat!

Depending on the area, your ticket gives you the opportunity to select a seat of your choice. However, it is important to note that this seat is not permanently reserved for you. The principle of "free choice of seat - first come, first serve" applies here. To ensure that you get your preferred seat, we therefore recommend that you return to your seat in good time.

How do I pay in the Lanxess arena? - Cashless Arena

Enjoy cashless payment in the Lanxess arena!

From Friday, 1 August 2025, it will only be possible to make cashless payments in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. Further information can be found here:

Accessibility in the Lanxess Arena

If you are looking for information on accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details of wheelchair-accessible entrances, lifts and accessible toilets. We invite you to visit the relevant page and find out more about the accessibility of the Lanxess Arena.
Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

Am I allowed to leave the UPW premises?

During the UPW, it is no problem at all to leave the site, whether to have a meal or take a short break. You can leave the grounds at will and return later without any problems. As soon as you receive a wristband and lanyard on entry, simply show it when you want to return to the site. This gives you the freedom to enjoy UPW to the full and at the same time the opportunity to fulfil your personal needs in between. Your comfort and enjoyment are our top priority!

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Hotel recommendation

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. You are sure to find the hotel that best suits your needs via Google or other search platforms such as Booking. We do not wish to make a specific recommendation.

Questions about tickets, translation & insurance

Questions about tickets in general

1. ticket types: The UPW offers different types of tickets, depending on what kind of access you want. There are standard tickets, VIP tickets and possibly also special ticket offers.

2nd prizes: Prices vary depending on the ticket type and, if applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets.

3. availability: Ticket availability may be limited, especially for certain offers such as VIP packages or early bird discounts. It is advisable to purchase tickets early to ensure you secure your place at the festival.

4. admission: The tickets contain information about admission. Please note that in addition to the admission tickets, there are also tickets for translation devices and insurance, which alone do not authorise admission. Make sure you bring the admission ticket with you to ensure smooth access to the festival site.

5. refund and exchange: Tickets cannot be exchanged or refunded.

6. additional services: VIP tickets or special offers may include additional services such as priority access, special seating areas or exclusive offers such as food and drink.

7. safety: Make sure you keep your ticket safe, as it often cannot be replaced if it is lost or stolen.

8 Updated information: Make sure you keep an eye on the official website or other official channels for any updates and changes regarding your ticket.
The ticket is your admission ticket to the event, so it is important to be well informed about it and treat it with care. You can choose between 5 different tickets decide.

- Silver (upper tier)
- Gold (lower tier)
- Ultimate (interior)
- Black (boxes)
- Diamond Premium (directly at the stage)


This is what the gold ticket looks like, for example:
It is possible that the ticket you have chosen will be sold out. We can only check whether there are any remaining tickets on request.

Ticket upgrade

Want to take your UPW experience to the next level? No problem! You have the option of upgrading your ticket to a higher category. This is possible as long as the tickets are still actively offered by us.

To upgrade, you can contact us directly using the contact form below. Just let us know which ticket you would like.

Important! Please note that it is not possible to upgrade to an earlier price category if this is no longer available.

Regardless of your choice, we will be happy to assist you and endeavour to ensure that your visit is unforgettable.

Important! Unfortunately, it is not possible to downgrade tickets, not even on request. We hope you understand that we have to reject requests for downgrades directly.

Ticket not found?

It can happen that emails from Greator end up in your spam folder. It is therefore important to check it regularly. If you still cannot find a message from us, please do not hesitate to contact us using the contact form below. We will take care of your request immediately and ensure that you receive all the important information.

Questions about Ergo ticket insurance?

Find out how to use the ticket insurance here

If you are unable to attend the event due to unforeseen circumstances, such as a serious illness like Covid-19, pregnancy, a job change or a public transport delay that causes more than half of the event, you will receive a refund of up to a maximum of €2000.

This insurance also covers serious accidental injuries and damage to your property.

Important! You must contact Ergo directly, as they manage the insurance policies

Tel. +49 (0) 894166-1766 (Mon. - Fri. from 7 a.m. to 9 p.m., Sat. from 9 a.m. to 4 p.m. CEST)

e-mail: [email protected]

Please note: We are currently not offering any new contracts with Ergo. Contracts already concluded for 2026 remain valid and in place.
 Insurance information sheet:
Insurance conditions:
This is what an insurance ticket looks like:

Ticket not received?

Generally, the ticket will be sent to you as a PDF in an e-mail after you place your order

Sometimes it can happen that emails from Greator accidentally end up in your spam folder. It is therefore advisable that you also check this folder regularly to ensure that you do not miss any important messages from us.

To be on the safe side, we recommend that you save your ticket externally on your mobile phone and laptop or PC. This way you always have access to all relevant information, even if you don't have an internet connection.

However, if you cannot find a message from us in your spam folder, please do not hesitate to contact us using the contact form below. Our team will take care of your request immediately and ensure that you receive all the important information. Your satisfaction and a smooth process are very important to us.

Questions about the translation devices?

Everything you need to know about translation devices

If you have purchased your ticket for the event, you have the option of adding simultaneous translation to your ticket.

Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that the translation is only provided for English-speaking speakers in the respective language and no other languages are supported.

Important! Your ticket does not include a translation device by default. You must therefore select the option to add a translation device during the ordering process.

We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek and Polish.

Please have all documents (ticket) ready for the issue of the device without being asked.

The device is on loan - a fee of €200 will be charged if it is lost or damaged.

Do you use a hearing aid and need a special adapter? Please contact us in advance so that we can prepare everything.
After your order, you will receive a confirmation of purchase together with your ticket from Elopage/Ablefy  by e-mail a PDF with your access ticket and translation ticket.

Please check your email inbox to make sure you have received the ticket. If you cannot find the ticket, please check your spam folder. If you can't find it there either, please don't hesitate to contact us using the contact form below. We will be happy to help you.

Example: This is what tickets for a German translation look like:

Standby for your translation device - here's how it works:

You have the choice of bringing your ticket either printed out or digitally on your mobile phone.

There will be clear signs in the Lanxess Arena indicating where you can collect your translation device. Please have your ticket ready to complete the process quickly and smoothly.

Reorder your translation device:

You can reorder your translation device up to one week before the event. After that, it is no longer possible to reorder, not even during the event.

If you want to add your translation device to your ticket at a later date, simply open the order page for your ticket and select the appropriate option to add your translation device.

Questions about the invoice?

After you have received your tickets, you should also have received an email with the corresponding invoice. Please check both your inbox and your spam folder carefully, as the email may occasionally end up there.

If you still can't find the invoice, don't worry! Please contact us using the contact form below and we will send you a copy of your invoice immediately.

If you would like to make changes to your invoice, please also contact us using the contact form below and let us know what changes you would like to make.

Problem with the order?

If your VAT identification number (VAT ID) is not accepted when ordering, simply order the ticket as a private individual. We will subsequently add the relevant data to your invoice. Please let us know using the contact form below.

VAT on ticket purchases outside Germany

When purchasing a ticket for the Greator Festival, the German VAT of 19 % is automatically calculated. This is set in accordance with German tax laws and it is not possible to change this tax calculation.

Can I cancel my ticket?

We understand that plans sometimes change - however, we would like to point out that cancellation is unfortunately not possible. According to § 312g para. 2 no. 9 BGB, there is no right of cancellation for contracts for leisure events that take place on a fixed date. This also applies to tickets for our event.

The good news is that your ticket is not personalised and can therefore be passed on or sold to another person without any problems. So someone else can take your place - perhaps you know someone who would be happy to take part.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Can I pass on or sell my ticket?

Yes, your ticket is not personal and can therefore be passed on or sold to another person without any problems.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Food & beverage regulation

Can I bring my own catering (food & drinks)?

You are not allowed to bring your own food and drink, but we have a large selection for you!

We would like to politely ask you not to bring your own food and drink, because in the Lanxess Arena, as in other catering establishments, house rules apply. This means that you are not permitted to bring your own food or drink, similar to restaurants, cinemas and theatres.

We understand that this is an important rule to ensure the safety and well-being of all guests. But don't worry! We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

Our ultimate goal is to ensure that your visit to the Lanxess Arena is an unforgettable experience. We thank you for your understanding and co-operation and look forward to welcoming you.
Flexibility in catering: You can leave the arena at any time!

We want to ensure that you have the freedom to organise your catering as you wish. Therefore, it is possible to leave the arena at any time and satisfy your culinary needs in the surrounding restaurants, supermarkets or kiosks. Your experience is in your hands and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds.

If a food intolerance, allergy or other medical reasons mean that you have to bring your own food, please discuss this in advance with the LANXESS arena guest services. They can issue you a permit in special cases. You can find the contact details of the catering service here:

Catering for different ticket categories

Own food and drink: We would like to point out that it is not permitted to bring your own food and drink into the arena. These items must be disposed of before entering the arena. It is also not permitted to bring bottles of any kind into the arena.
Catering for different ticket categories:

- Silver Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Gold Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Ultimate Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Black Ticket: If you have a Black Ticket for the event and have been allocated a box, you can expect a comfortable experience. Your food and drinks will be brought directly to your box so that you can enjoy them in peace. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner. Our black box catering opens at the same time as the interior.

- Diamond Premium Ticket: Diamond Premium ticket holders who have a seat right by the stage with Tony Robbins can get their food and drinks in the Club Room WEST/ EAST and in the BACKSTAGE Restaurant. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner.

- Diamond Ticketswhich acquired via Tony Robbins or as Bonus awarded do not include catering - here you can also purchase food and drinks directly in the arena.

Restaurants near the Lanxess Arena?

Flexibility in catering: You can leave the arena at any time!

During the event, it is no problem at all to leave the grounds, whether to have a meal or take a short break. You can leave the arena at will and return later without any problems. As soon as you receive a wristband on entry, simply show it when you want to return to the grounds.

We want to ensure that you have the freedom to organise your catering according to your wishes. You can therefore use the surrounding restaurants, supermarkets or kiosks for your culinary needs at any time.

Your experience is in your hands, and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Discounts & Prices

Is there a discount for young people?

No special discount this year, but other options available!

Unfortunately, we do not offer a special discount for you as a young person up to the age of 25. We understand that this can be disappointing and we regret this.

Nevertheless, we would like to point out that we offer various payment options that can help you to spread your expenses. For example, we offer the option of paying in instalments so that you don't have to pay the total amount all at once.

We regret that we are unable to answer any further individual enquiries about discounts. However, we hope that this information will help you to find a suitable solution. Our priority is to provide you with an unforgettable experience.

Is there a group discount?

Corporate events and group enquiries

Is your company planning a special event for employees or customers? We offer a unique experience that could be just the thing. 

Important! Special price advantages, personalised service and VIP access for group bookings of 10 people or more.

If you are interested in having your own box with Black Tickets, click the button, fill out the form and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience.
Here you will find an overview of the boxes in the Lanxess Arena:

Questions about ticket prices?

Don't wait too long and secure the best prices!

We cannot currently say exactly how long the current price phase will remain valid. For this reason, we recommend that you do not hesitate too long to secure the best available price.

There is a possibility that prices may rise soon or that certain offers may be sold out. By acting early, you can ensure that you benefit from the best available prices and get the products or services you want.

Don't miss the opportunity to secure the best offer. Act now and secure the best conditions!

Preparation & communication

How do I receive important information until the event starts?

We will keep you informed of all important information by e-mail. Please make sure that you receive our emails and check your inbox regularly. Please also keep an eye on your spam folder!

How do I join the Facebook group?

Your exclusive Unleash Event Facebook group will open before the event. You can find the link here:

https://www.facebook.com/groups/september2026

Please bear in mind that this is a private group. You should therefore use the email address associated with your ticket purchase when requesting to join. 

Are there any tasks that need to be completed before the event?

No. There are no tasks that need to be completed before the event.

Registration

General information on check-in

Check-In:

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants in Unleash the Power Within have already registered before the start of the event at the registration times stated. Registration is therefore mandatory for participation in the event.

The check-in for the Unleash the Power Within consists of 2 parts:

Part 1: Personalisation of the ticket

Part 2: Receipt of the admission wristband and lanyard with personalised badge (serves as admission ticket every 4 days)

Part 1 can be completed online before the event, saving you a lot of time when you check in on the day. 

Online registration and check-in

Who can register online?

Online registration is initiated by the purchaser of the ticket and is possible if the purchaser has the participant's details. For tickets that are sold, only on-site registration is possible. Simply bring the PDF ticket and your identity card with you.

The 4 steps of online registration

Step 1: The buyer assigns the ticket(s) to the participants

Step 2: Each participant enters their own personal data (must match ID card)

Step 3: Each participant will receive a confirmation email containing their registered details.

The data is therefore stored in the QR code on your ticket.

If you have any problems with any of the steps, please write to us at [email protected] or we will finalise your registration on site at check-in.

Check-in with online registration

If you have already registered your ticket online, your ID will simply be checked against the details you provided when you arrive. You will then receive your wristband, your lanyard with your name badge and your workbook. The wristband and lanyard serve as your admission ticket for all four days. If lost, admission cannot be guaranteed. Please also bring your workbook with you every day for the full four days.

On-site registration and check-in

On-site registration is possible for all participants. However, we strongly recommend online registration in order to save a lot of time on site and ensure fast admission for all participants.

The steps of on-site registration

1. scan PDF ticket
2. assign ticket
3. personalise ticket

Check-in with on-site registration

Your badge with your name will be printed and you will then hold your admission wristband, your lanyard with your name badge and your workbook. The wristband and lanyard are valid as admission tickets for all 4 days. If they are lost, admission can no longer be guaranteed. Please also bring your workbook with you for all 4 days

What do I bring with me?

Whether you’ve already registered or still need to register:

1. Admission ticket (printed or digital)

2. identity card/passport

Check-in on 2 September and easy access

Check-in is already possible one day before the event - both for participants who have already registered online and for those who will register on site.

Your big advantage:

If you complete check-in by 2 September, you’ll be granted Easy Access for the first day of the event. This is only available to participants who have already checked in. You’ll receive further information about this when you check in on site.

Where and when do on-site registration and check-in take place?

For Easy Access access:

Date: 2 September 2026
Time: 13:00 - 20:00 CEST
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

For latecomers:

Date: 3 September 2026
Time: from 06:00 am (6am CEST)
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

Is registration mandatory?

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants of the Unleash the Power Within have already registered before the start of the event at the registration times mentioned.

Admission to the UPW event 

Free accompanying person with a disability card?

If you have proof that you need an accompanying person, we will be happy to issue you with an accompanying person ticket! Because then you can bring an accompanying person to the festival free of charge. 

Important! Please note that we can only provide the second ticket if a "B" is noted on your ID.

Here are the steps

1. order the desired ticket.
2. send us a screenshot of your ticket together with your ID using the contact form below.
3. we will then send you a free companion ticket in the same category.
Please also let us know the ticket category (Gold, Platinum, Black, Diamond) you have selected so that we can issue the appropriate ticket.

Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

What items am I not allowed to take onto the premises?

Prohibited items

Weapons of any kind (including pepper spray) or objects that look like weapons, including toy weapons

Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices)

Umbrellas under 36" may be permitted in bad weather

Pets or other animals, with the exception of legally authorised service animals, which must always be kept on a lead and accompanied by their owner

Recreational devices such as drones, unmanned aerial systems (UAS), remote-controlled toys or other wheeled vehicles as mobility aids for the disabled

Glass container

Liquids of all kinds

Drinks, illegal substances, drugs or drug paraphernalia

Objects that may prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise machines, horns, musical instruments, balls, frisbees

Battery-powered clothing, including heated socks, jackets, etc.

Camcorders, video recorders or cameras with detachable lenses larger than 6"

Chairs, stools or other seating devices

Fireworks or pyrotechnics of any kind

Offensive or obscene clothing, including language or gestures that may incite, provoke or encourage a confrontation or physical assault

Any other item deemed potentially harmful or disruptive by the venue or security personnel

Prohibited items and items that are unsuitable or unsafe for entry to the event are the responsibility of the participant and cannot be accepted, stored or controlled by the venue or the event.

Agenda & Programme

What does the agenda look like?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

DAY 1: Recognise your true potential

Thursday, 03 September 2026
Transform fear into strength, break through inner blockages and gain the keys to an extraordinary life. Your identity will be redefined!


DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Focus on what really matters and master Tony's formula for success to drive your life forward and achieve your most important goals.

DAY 3: Transformation from the inside out
Saturday 05. September 2026

Get the tools for sustainable success. With focussed action and perseverance, you will go through Tony's complete transformation process, conquer your greatest fears and shape your future.

DAY 4: Awaken boundless energy
Sunday, 06 September 2026

Revitalise your body and mind with Tony's secrets for lasting power and increase your resilience to stay successful after the event!

What are the admission and programme times for the 4 days?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

Here you’ll find the programme times for this year’s UPW Europe 2026.

DAY 1: Recognise your true potential
Thursday, 03 September 2026

Admission and check-in: from 06:00 CEST
Admission inside: approx. 08:00 CEST
Programme start: approx. 10:15 am CEST
End of programme: approx. 22:00 CEST


DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Admission: from 07:30 CEST
Admission inside: approx. 08:15 CEST
Programme start: approx. 09:30 CEST
End of programme: approx. 9.15 pm CEST


DAY 3: Transformation from the inside out
Saturday 05. September 2026

Admission: from 07:00 CEST
Admission inside: approx. 07:00 CEST
Programme start: approx. 08:15 CEST
End of programme: approx. 10.50 pm CEST


DAY 4: Awaken boundless energy
Sunday, 06 September 2026

Admission: from 07:30 CEST
Admission to the venue: approx. 07:50 CEST
Programme start: approx. 09:00 CEST
End of programme: approx. 20:30 CEST

We reserve the right to make changes at short notice.

Which speakers will be appearing?

Day 1: Tony Robbins and Scott Harris

Day 2: Joseph McClendon III & Scott Harris

Day 3: Tony Robbins and Scott Harris

Day 4: Joseph McClendon III & Scott Harris

General questions

Where can I find the site plan?

Here you can find the map with all the important contact points.


What age is the UPW suitable for?

Have your child at the UPW - Here is the information!

Unleash the Power Within is generally suitable for participants of all ages. However, we recommend participation from the age of 16, as some programme items are not suitable for younger children. Children under the age of 16 must leave the inside of the arena for certain parts of the programme. For example, they are not allowed to take part in the 5-hour Dickensian Trial on Saturday. We offer childcare in the children's room during this time.

Where can I park at the Lanxess Arena?

Here you will find all the important information if you are travelling by car.

The Arena car parks P1 to P4 are available to you and are open around the clock. Just note that the maximum entry height in these car parks is 1.90 metres.

Important note: Please note that P3, the VIP car park, and P5 may not be available.

We strongly recommend that you use the arena fare in advance to ensure a smooth departure process. This way, you can enjoy your visit to the Lanxess Arena worry-free and concentrate fully on the event.

Can I bring a rucksack, suitcase, bags or electronic equipment?

You may bring bags and rucksacks up to A4 size (21 cm x 29.7 cm) into the Lanxess Arena. However, larger bags and suitcases must be handed in on the north side in front of the arena (see map). A special bag drop-off point is available for this purpose.

We would like to point out that professional cameras, laptops and tablets may not be taken onto the premises and must also be deposited at the bag drop-off point.

To find the bag drop-off point, go outside the grounds to the north side of the Lanxess Arena. There you will find a stand where you can safely store your bag.

Further information on the regulations and bag drop-off can also be found on the Lanxess Arena website. It is important to follow these guidelines to ensure a smooth process and the safety of all visitors.

Do I have a fixed seat?

Free choice of seat in the category assigned to you - enjoy your favourite seat!

Depending on the area, your ticket gives you the opportunity to select a seat of your choice. However, it is important to note that this seat is not permanently reserved for you. The principle of "free choice of seat - first come, first serve" applies here. To ensure that you get your preferred seat, we therefore recommend that you return to your seat in good time.

How do I pay in the Lanxess arena? - Cashless Arena

Enjoy cashless payment in the Lanxess arena!

From Friday, 1 August 2025, it will only be possible to make cashless payments in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. Further information can be found here:

Accessibility in the Lanxess Arena

If you are looking for information on accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details of wheelchair-accessible entrances, lifts and accessible toilets. We invite you to visit the relevant page and find out more about the accessibility of the Lanxess Arena.
Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

Am I allowed to leave the UPW premises?

During the UPW, it is no problem at all to leave the site, whether to have a meal or take a short break. You can leave the grounds at will and return later without any problems. As soon as you receive a wristband and lanyard on entry, simply show it when you want to return to the site. This gives you the freedom to enjoy UPW to the full and at the same time the opportunity to fulfil your personal needs in between. Your comfort and enjoyment are our top priority!

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Hotel recommendation

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. You are sure to find the hotel that best suits your needs via Google or other search platforms such as Booking. We do not wish to make a specific recommendation.

Questions about tickets, translation & insurance

Questions about tickets in general

1. ticket types: The UPW offers different types of tickets, depending on what kind of access you want. There are standard tickets, VIP tickets and possibly also special ticket offers.

2nd prizes: Prices vary depending on the ticket type and, if applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets.

3. availability: Ticket availability may be limited, especially for certain offers such as VIP packages or early bird discounts. It is advisable to purchase tickets early to ensure you secure your place at the festival.

4. admission: The tickets contain information about admission. Please note that in addition to the admission tickets, there are also tickets for translation devices and insurance, which alone do not authorise admission. Make sure you bring the admission ticket with you to ensure smooth access to the festival site.

5. refund and exchange: Tickets cannot be exchanged or refunded.

6. additional services: VIP tickets or special offers may include additional services such as priority access, special seating areas or exclusive offers such as food and drink.

7. safety: Make sure you keep your ticket safe, as it often cannot be replaced if it is lost or stolen.

8 Updated information: Make sure you keep an eye on the official website or other official channels for any updates and changes regarding your ticket.
The ticket is your admission ticket to the event, so it is important to be well informed about it and treat it with care. You can choose between 5 different tickets decide.

- Silver (upper tier)
- Gold (lower tier)
- Ultimate (interior)
- Black (boxes)
- Diamond Premium (directly at the stage)


This is what the Ultimateticket looks like, for example:
It is possible that the ticket you have chosen will be sold out. We can only check whether there are any remaining tickets on request.

Ticket upgrade

Want to take your UPW experience to the next level? No problem! You have the option of upgrading your ticket to a higher category. This is possible as long as the tickets are still actively offered by us.

To upgrade, you can contact us directly using the contact form below. Just let us know which ticket you would like.

Important! Please note that it is not possible to upgrade to an earlier price category if this is no longer available.

Regardless of your choice, we will be happy to assist you and endeavour to ensure that your visit is unforgettable.

Important! Unfortunately, it is not possible to downgrade tickets, not even on request. We hope you understand that we have to reject requests for downgrades directly.

Ticket not found?

It can happen that emails from Greator end up in your spam folder. It is therefore important to check it regularly. If you still cannot find a message from us, please do not hesitate to contact us using the contact form below. We will take care of your request immediately and ensure that you receive all the important information.

Questions about Ergo ticket insurance?

Find out how to use the ticket insurance here

If you are unable to attend the event due to unforeseen circumstances, such as a serious illness like Covid-19, pregnancy, a job change or a public transport delay that causes more than half of the event, you will receive a refund of up to a maximum of €2000.

This insurance also covers serious accidental injuries and damage to your property.

Important! You must contact Ergo directly, as they manage the insurance policies

Tel. +49 (0) 894166-1766 (Mon. - Fri. from 7 a.m. to 9 p.m., Sat. from 9 a.m. to 4 p.m. CEST)

e-mail: [email protected]

Please note: We are currently not offering any new contracts with Ergo. Contracts already concluded for 2026 remain valid and in place.
 Insurance information sheet:
Insurance conditions:
This is what an insurance ticket looks like:

Ticket not received?

Generally, the ticket will be sent to you as a PDF in an e-mail after you place your order

Sometimes it can happen that emails from Greator accidentally end up in your spam folder. It is therefore advisable that you also check this folder regularly to ensure that you do not miss any important messages from us.

To be on the safe side, we recommend that you save your ticket externally on your mobile phone and laptop or PC. This way you always have access to all relevant information, even if you don't have an internet connection.

However, if you cannot find a message from us in your spam folder, please do not hesitate to contact us using the contact form below. Our team will deal with your enquiry immediately and ensure that you receive all the important information. Your satisfaction and a smooth process are very important to us.

Questions about the translation devices?

Everything you need to know about translation devices

If you have purchased your ticket for the event, you have the option of adding simultaneous translation to your ticket.

Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that the translation is only provided for English-speaking speakers in the respective language and no other languages are supported.

Important! Your ticket does not include a translation device by default. You must therefore select the option to add a translation device during the ordering process.

We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek and Polish.

Please have all documents (ticket) ready for the issue of the device without being asked.

The device is on loan - a fee of €200 will be charged if it is lost or damaged.

Do you use a hearing aid and need a special adapter? Please contact us in advance so that we can prepare everything.
After your order, you will receive a confirmation of purchase together with your ticket from Elopage/Ablefy  by e-mail a PDF with your access ticket and translation ticket.

Please check your email inbox to make sure you have received the ticket. If you cannot find the ticket, please check your spam folder. If you can't find it there either, please don't hesitate to contact us using the contact form below. We will be happy to help you.

Example: This is what tickets for a German translation look like:

Standby for your translation device - here's how it works:

You have the choice of bringing your ticket either printed out or digitally on your mobile phone.

There will be clear signs in the Lanxess Arena indicating where you can collect your translation device. Please have your ticket ready to complete the process quickly and smoothly.

Reorder your translation device:

You can reorder your translation device up to one week before the event. After that, it is no longer possible to reorder, not even during the event.

If you want to add your translation device to your ticket at a later date, simply open the order page for your ticket and select the appropriate option to add your translation device.

Questions about the invoice?

After you have received your tickets, you should also have received an email with the corresponding invoice. Please check both your inbox and your spam folder carefully, as the email may occasionally end up there.

If you still can't find the invoice, don't worry! Please contact us using the contact form below and we will send you a copy of your invoice immediately.

If you would like to make changes to your invoice, please also contact us using the contact form below and let us know what changes you would like to make.

Problem with the order?

If your VAT identification number (VAT ID) is not accepted when ordering, simply order the ticket as a private individual. We will subsequently add the relevant data to your invoice. Please let us know using the contact form below.

VAT on ticket purchases outside Germany

When purchasing a ticket for the Greator Festival, the German VAT of 19 % is automatically calculated. This is set in accordance with German tax laws and it is not possible to change this tax calculation.

Can I cancel my ticket?

We understand that plans sometimes change - however, we would like to point out that cancellation is unfortunately not possible. According to § 312g para. 2 no. 9 BGB, there is no right of cancellation for contracts for leisure events that take place on a fixed date. This also applies to tickets for our event.

The good news is that your ticket is not personalised and can therefore be passed on or sold to another person without any problems. So someone else can take your place - perhaps you know someone who would be happy to take part.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Can I pass on or sell my ticket?

Yes, your ticket is not personal and can therefore be passed on or sold to another person without any problems.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Food & beverage regulation

Can I bring my own catering (food & drinks)?

You are not allowed to bring your own food and drink, but we have a large selection for you!

We would like to politely ask you not to bring your own food and drink, because in the Lanxess Arena, as in other catering establishments, house rules apply. This means that you are not permitted to bring your own food or drink, similar to restaurants, cinemas and theatres.

We understand that this is an important rule to ensure the safety and well-being of all guests. But don't worry! We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

Our ultimate goal is to ensure that your visit to the Lanxess Arena is an unforgettable experience. We thank you for your understanding and co-operation and look forward to welcoming you.
Flexibility in catering: You can leave the arena at any time!

We want to ensure that you have the freedom to organise your catering as you wish. Therefore, it is possible to leave the arena at any time and satisfy your culinary needs in the surrounding restaurants, supermarkets or kiosks. Your experience is in your hands and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds.

If a food intolerance, allergy or other medical reasons mean that you have to bring your own food, please discuss this in advance with the LANXESS arena guest services. They can issue you a permit in special cases. You can find the contact details of the catering service here:

Catering for different ticket categories

Own food and drink: We would like to point out that it is not permitted to bring your own food and drink into the arena. These items must be disposed of before entering the arena. It is also not permitted to bring bottles of any kind into the arena.
Catering for different ticket categories:

- Silver Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Gold Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Ultimate Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Black Ticket: If you have a Black Ticket for the event and have been allocated a box, you can expect a comfortable experience. Your food and drinks will be brought directly to your box so that you can enjoy them in peace. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner. Our black box catering opens at the same time as the interior.

- Diamond Premium Ticket: Diamond Premium ticket holders who have a seat right by the stage with Tony Robbins can get their food and drinks in the Club Room WEST/ EAST and in the BACKSTAGE Restaurant. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner.

- Diamond Ticketswhich acquired via Tony Robbins or as Bonus awarded do not include catering - here you can also purchase food and drinks directly in the arena.

Restaurants near the Lanxess Arena?

Flexibility in catering: You can leave the arena at any time!

During the event, it is no problem at all to leave the grounds, whether to have a meal or take a short break. You can leave the arena at will and return later without any problems. As soon as you receive a wristband on entry, simply show it when you want to return to the grounds.

We want to ensure that you have the freedom to organise your catering according to your wishes. You can therefore use the surrounding restaurants, supermarkets or kiosks for your culinary needs at any time.

Your experience is in your hands, and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Discounts & Prices

Is there a discount for young people?

No special discount this year, but other options available!

Unfortunately, we do not offer a special discount for you as a young person up to the age of 25. We understand that this can be disappointing and we regret this.

Nevertheless, we would like to point out that we offer various payment options that can help you to spread your expenses. For example, we offer the option of paying in instalments so that you don't have to pay the total amount all at once.

We regret that we are unable to answer any further individual enquiries about discounts. However, we hope that this information will help you to find a suitable solution. Our priority is to provide you with an unforgettable experience.

Is there a group discount?

Corporate events and group enquiries

Is your company planning a special event for employees or customers? We offer a unique experience that could be just the thing. 

Important! Special price advantages, personalised service and VIP access for group bookings of 10 people or more.

If you are interested in having your own box with Black Tickets, click the button, fill out the form and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience.
Here you will find an overview of the boxes in the Lanxess Arena:

Questions about ticket prices?

Don't wait too long and secure the best prices!

We cannot currently say exactly how long the current price phase will remain valid. For this reason, we recommend that you do not hesitate too long to secure the best available price.

There is a possibility that prices may rise soon or that certain offers may be sold out. By acting early, you can ensure that you benefit from the best available prices and get the products or services you want.

Don't miss the opportunity to secure the best offer. Act now and secure the best conditions!

Preparation & communication

How do I join the Facebook group?

Your exclusive Unleash Event Facebook group will open before the event. You can find the link here:

https://www.facebook.com/groups/september2026

Please bear in mind that this is a private group. You should therefore use the email address associated with your ticket purchase when requesting to join. 

How do I receive important information until the event starts?

We will keep you informed of all important information by e-mail. Please make sure that you receive our emails and check your inbox regularly. Please also keep an eye on your spam folder!

Are there any tasks that need to be completed before the event?

No. There are no tasks that need to be completed before the event.

Registration

General information on check-in

Check-In:

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants in Unleash the Power Within have already registered before the start of the event at the registration times stated. Registration is therefore mandatory for participation in the event.

The check-in for the Unleash the Power Within consists of 2 parts:

Part 1: Personalisation of the ticket

Part 2: Receipt of the admission wristband and lanyard with personalised badge (serves as admission ticket every 4 days)

Part 1 can be completed online before the event, saving you a lot of time when you check in on the day. 

Online registration and check-in

Who can register online?

Online registration is initiated by the purchaser of the ticket and is possible if the purchaser has the participant's details. For tickets that are sold, only on-site registration is possible. Simply bring the PDF ticket and your identity card with you.

The 4 steps of online registration

Step 1: The buyer assigns the ticket(s) to the participants

Step 2: Each participant enters their own personal data (must match ID card)

Step 3: Each participant will receive a confirmation email containing their registered details.

The data is therefore stored in the QR code on your ticket.

If you have any problems with any of the steps, please write to us at [email protected] or we will finalise your registration on site at check-in.

Check-in with online registration

If you have already registered your ticket online, your ID will simply be checked against the details you provided when you arrive. You will then receive your wristband, your lanyard with your name badge and your workbook. The wristband and lanyard serve as your admission ticket for all four days. If lost, admission cannot be guaranteed. Please also bring your workbook with you every day for the full four days.

On-site registration and check-in

On-site registration is possible for all participants. However, we strongly recommend online registration in order to save a lot of time on site and ensure fast admission for all participants.

The steps of on-site registration

1. scan PDF ticket
2. assign ticket
3. personalise ticket

Check-in with on-site registration

Your badge with your name will be printed and you will then hold your admission wristband, your lanyard with your name badge and your workbook. The wristband and lanyard are valid as admission tickets for all 4 days. If they are lost, admission can no longer be guaranteed. Please also bring your workbook with you for all 4 days

What do I bring with me?

Whether you’ve already registered online or still need to register:

1. Admission ticket (printed or digital)

2. identity card/passport

Check-in on 2 September and easy access

Check-in is already possible one day before the event - both for participants who have already registered online and for those who will register on site.

Your big advantage:

If you complete check-in by 2 September, you’ll be granted Easy Access for the first day of the event. This is only available to participants who have already checked in. Further information will be provided at the on-site check-in desk.

Where and when do on-site registration and check-in take place?

For Easy-Access-Access:

Date: 2 September 2026
Time: 13:00 - 20:00 CEST
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

For latecomers:

Date: 3 September 2026
Time: from 06:00 am (6am CEST)
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

Is registration mandatory?

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants of the Unleash the Power Within have already registered before the start of the event at the registration times mentioned.

Admission to the UPW event 

Free accompanying person with a disability card?

If you have proof that you need an accompanying person, we will be happy to issue you with an accompanying person ticket! Because then you can bring an accompanying person to the festival free of charge. 

Important! Please note that we can only provide the second ticket if a "B" is noted on your ID.

Here are the steps

1. order the desired ticket.
2. send us a screenshot of your ticket together with your ID using the contact form below.
3. we will then send you a free companion ticket in the same category.
Please also let us know the ticket category (Gold, Platinum, Black, Diamond) you have selected so that we can issue the appropriate ticket.

Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

What items am I not allowed to take onto the premises?

Prohibited items

Weapons of any kind (including pepper spray) or objects that look like weapons, including toy weapons

Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices)

Umbrellas under 36" may be permitted in bad weather

Pets or other animals, with the exception of legally authorised service animals, which must always be kept on a lead and accompanied by their owner

Recreational devices such as drones, unmanned aerial systems (UAS), remote-controlled toys or other wheeled vehicles as mobility aids for the disabled

Glass container

Liquids of all kinds

Drinks, illegal substances, drugs or drug paraphernalia

Objects that may prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise machines, horns, musical instruments, balls, frisbees

Battery-powered clothing, including heated socks, jackets, etc.

Camcorders, video recorders or cameras with detachable lenses larger than 6"

Chairs, stools or other seating devices

Fireworks or pyrotechnics of any kind

Offensive or obscene clothing, including language or gestures that may incite, provoke or encourage a confrontation or physical assault

Any other item deemed potentially harmful or disruptive by the venue or security personnel

Prohibited items and items that are unsuitable or unsafe for entry to the event are the responsibility of the participant and cannot be accepted, stored or controlled by the venue or the event.

Agenda & Programme

What does the agenda look like?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

DAY 1: Recognise your true potential
Thursday, 03 September 2026

Transform fear into strength, break through inner blockages and gain the keys to an extraordinary life. Your identity will be redefined!


DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Focus on what really matters and master Tony's formula for success to drive your life forward and achieve your most important goals.

DAY 3: Transformation from the inside out
Saturday 05. September 2026

Get the tools for sustainable success. With focussed action and perseverance, you will go through Tony's complete transformation process, conquer your greatest fears and shape your future.

DAY 4: Awaken boundless energy
Sunday, 06 September 2026

Revitalise your body and mind with Tony's secrets for lasting power and increase your resilience to stay successful after the event!

Which speakers will be appearing?

Day 1: Tony Robbins and Scott Harris

Day 2: Joseph McClendon III & Scott Harris

Day 3: Tony Robbins and Scott Harris

Day 4: Joseph McClendon III & Scott Harris

What are the admission and programme times for the 4 days?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

Here you’ll find the programme times for this year’s UPW Europe 2026.

DAY 1: Recognise your true potential
Thursday, 03 September 2026

Admission and check-in: from 06:00 CEST
Admission inside: approx. 08:00 CEST
Programme start: approx. 10:15 am CEST
End of programme: approx. 22:00 CEST


DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Admission: from 07:30 CEST
Admission inside: approx. 08:15 CEST
Programme start: approx. 09:30 CEST
End of programme: approx. 9.15 pm CEST


DAY 3: Transformation from the inside out
Saturday 05. September 2026

Admission: from 07:00 CEST
Admission inside: approx. 07:00 CEST
Programme start: approx. 08:15 CEST
End of programme: approx. 10.50 pm CEST


DAY 4: Awaken boundless energy
Sunday, 06 September 2026

Admission: from 07:30 CEST
Admission to the venue: approx. 07:50 CEST
Programme start: approx. 09:00 CEST
End of programme: approx. 20:30 CEST

We reserve the right to make changes at short notice.

General questions

Where can I find the site plan?

Here you can find the map with all the important contact points.


What age is the UPW suitable for?

Have your child at the UPW - Here is the information!

Unleash the Power Within is generally suitable for participants of all ages. However, we recommend participation from the age of 16, as some programme items are not suitable for younger children. Children under the age of 16 must leave the inside of the arena for certain parts of the programme. For example, they are not allowed to take part in the 5-hour Dickensian Trial on Saturday. We offer childcare in the children's room during this time.

Where can I park at the Lanxess Arena?

Here you will find all the important information if you are travelling by car.

The Arena car parks P1 to P4 are available to you and are open around the clock. Just note that the maximum entry height in these car parks is 1.90 metres.

Important note: Please note that P3, the VIP car park, and P5 may not be available.

We strongly recommend that you use the arena fare in advance to ensure a smooth departure process. This way, you can enjoy your visit to the Lanxess Arena worry-free and concentrate fully on the event.

Can I bring a rucksack, suitcase, bags or electronic equipment?

You may bring bags and rucksacks up to A4 size (21 cm x 29.7 cm) into the Lanxess Arena. However, larger bags and suitcases must be handed in on the north side in front of the arena (see map). A special bag drop-off point is available for this purpose.

We would like to point out that professional cameras, laptops and tablets may not be taken onto the premises and must also be deposited at the bag drop-off point.

To find the bag drop-off point, go outside the grounds to the north side of the Lanxess Arena. There you will find a stand where you can safely store your bag.

Further information on the regulations and bag drop-off can also be found on the Lanxess Arena website. It is important to follow these guidelines to ensure a smooth process and the safety of all visitors.

Do I have a fixed seat?

Free choice of seat in the category assigned to you - enjoy your favourite seat!

Depending on the area, your ticket gives you the opportunity to select a seat of your choice. However, it is important to note that this seat is not permanently reserved for you. The principle of "free choice of seat - first come, first serve" applies here. To ensure that you get your preferred seat, we therefore recommend that you return to your seat in good time.

How do I pay in the Lanxess arena? - Cashless Arena

Enjoy cashless payment in the Lanxess arena!

From Friday, 1 August 2025, it will only be possible to make cashless payments in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. Further information can be found here:

Accessibility in the Lanxess Arena

If you are looking for information on accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details of wheelchair-accessible entrances, lifts and accessible toilets. We invite you to visit the relevant page and find out more about the accessibility of the Lanxess Arena.
Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

Am I allowed to leave the UPW premises?

During the UPW, it is no problem at all to leave the site, whether to have a meal or take a short break. You can leave the grounds at will and return later without any problems. As soon as you receive a wristband and lanyard on entry, simply show it when you want to return to the site. This gives you the freedom to enjoy UPW to the full and at the same time the opportunity to fulfil your personal needs in between. Your comfort and enjoyment are our top priority!

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Hotel recommendation

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. You are sure to find the hotel that best suits your needs via Google or other search platforms such as Booking. We do not wish to make a specific recommendation.

Questions about tickets, translation & insurance

Questions about tickets in general

1. ticket types: The UPW offers different types of tickets, depending on what kind of access you want. There are standard tickets, VIP tickets and possibly also special ticket offers.

2nd prizes: Prices vary depending on the ticket type and, if applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets.

3. availability: Ticket availability may be limited, especially for certain offers such as VIP packages or early bird discounts. It is advisable to purchase tickets early to ensure you secure your place at the festival.

4. admission: The tickets contain information about admission. Please note that in addition to the admission tickets, there are also tickets for translation devices and insurance, which alone do not authorise admission. Make sure you bring the admission ticket with you to ensure smooth access to the festival site.

5. refund and exchange: Tickets cannot be exchanged or refunded.

6. additional services: VIP tickets or special offers may include additional services such as priority access, special seating areas or exclusive offers such as food and drink.

7. safety: Make sure you keep your ticket safe, as it often cannot be replaced if it is lost or stolen.

8 Updated information: Make sure you keep an eye on the official website or other official channels for any updates and changes regarding your ticket.
The ticket is your admission ticket to the event, so it is important to be well informed about it and treat it with care. You can choose between 5 different tickets decide.

- Silver (upper tier)
- Gold (lower tier)
- Ultimate (interior)
- Black (boxes)
- Diamond Premium (directly at the stage)


This is what the black ticket looks like, for example:
It is possible that the ticket you have chosen will be sold out. We can only check whether there are any remaining tickets on request.

Ticket upgrade

Want to take your UPW experience to the next level? No problem! You have the option of upgrading your ticket to a higher category. This is possible as long as the tickets are still actively offered by us.

To upgrade, you can contact us directly using the contact form below. Just let us know which ticket you would like.

Important! Please note that it is not possible to upgrade to an earlier price category if this is no longer available.

Regardless of your choice, we will be happy to assist you and endeavour to ensure that your visit is unforgettable.

Important! Unfortunately, it is not possible to downgrade tickets, not even on request. We hope you understand that we have to reject requests for downgrades directly.

Ticket not found?

It can happen that emails from Greator end up in your spam folder. It is therefore important to check it regularly. If you still cannot find a message from us, please do not hesitate to contact us using the contact form below. We will take care of your request immediately and ensure that you receive all the important information.

Questions about Ergo ticket insurance?

Find out how to use the ticket insurance here

If you are unable to attend the event due to unforeseen circumstances, such as a serious illness like Covid-19, pregnancy, a job change or a public transport delay that causes more than half of the event, you will receive a refund of up to a maximum of €2000.

This insurance also covers serious accidental injuries and damage to your property.

Important! You must contact Ergo directly, as they manage the insurance policies

Tel. +49 (0) 894166-1766 (Mon. - Fri. from 7 a.m. to 9 p.m., Sat. from 9 a.m. to 4 p.m. CEST)

e-mail: [email protected]

Please note: We are currently not offering any new contracts with Ergo. Contracts already concluded for 2026 remain valid and in place.
 Insurance information sheet:
Insurance conditions:
This is what an insurance ticket looks like:

Ticket not received?

Generally, the ticket will be sent to you as a PDF in an e-mail after you place your order

Sometimes it can happen that emails from Greator accidentally end up in your spam folder. It is therefore advisable that you also check this folder regularly to ensure that you do not miss any important messages from us.

To be on the safe side, we recommend that you save your ticket externally on your mobile phone and laptop or PC. This way you always have access to all relevant information, even if you don't have an internet connection.

However, if you cannot find a message from us in your spam folder, please do not hesitate to contact us using the contact form below. Our team will deal with your enquiry immediately and ensure that you receive all the important information. Your satisfaction and a smooth process are very important to us.

Questions about the translation devices?

Everything you need to know about translation devices

If you have purchased your ticket for the event, you have the option of adding simultaneous translation to your ticket.

Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that the translation is only provided for English-speaking speakers in the respective language and no other languages are supported.

Important! Your ticket does not include a translation device by default. You must therefore select the option to add a translation device during the ordering process.

We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek and Polish.

Please have all documents (ticket) ready for the issue of the device without being asked.

The device is on loan - a fee of €200 will be charged if it is lost or damaged.

Do you use a hearing aid and need a special adapter? Please contact us in advance so that we can prepare everything.
After your order, you will receive a confirmation of purchase together with your ticket from Elopage/Ablefy by e-mail a PDF with your access ticket and translation ticket.

Please check your email inbox to make sure you have received the ticket. If you cannot find the ticket, please check your spam folder. If you can't find it there either, please don't hesitate to contact us using the contact form below. We will be happy to help you.

Example: This is what tickets for a German translation look like:

Standby for your translation device - here's how it works:

You have the choice of bringing your ticket either printed out or digitally on your mobile phone.

There will be clear signs in the Lanxess Arena indicating where you can collect your translation device. Please have your ticket ready to complete the process quickly and smoothly.

Reorder your translation device:

You can reorder your translation device up to one week before the event. After that, it is no longer possible to reorder, not even during the event.

If you want to add your translation device to your ticket at a later date, simply open the order page for your ticket and select the appropriate option to add your translation device.

Questions about the invoice?

After you have received your tickets, you should also have received an email with the corresponding invoice. Please check both your inbox and your spam folder carefully, as the email may occasionally end up there.

If you still can't find the invoice, don't worry! Please contact us using the contact form below and we will send you a copy of your invoice immediately.

If you would like to make changes to your invoice, please also contact us using the contact form below and let us know what changes you would like to make.

Problem with the order?

If your VAT identification number (VAT ID) is not accepted when ordering, simply order the ticket as a private individual. We will subsequently add the relevant data to your invoice. Please let us know using the contact form below.

VAT on ticket purchases outside Germany

When purchasing a ticket for the Greator Festival, the German VAT of 19 % is automatically calculated. This is set in accordance with German tax laws and it is not possible to change this tax calculation.

Can I cancel my ticket?

We understand that plans sometimes change - however, we would like to point out that cancellation is unfortunately not possible. According to § 312g para. 2 no. 9 BGB, there is no right of cancellation for contracts for leisure events that take place on a fixed date. This also applies to tickets for our event.

The good news is that your ticket is not personalised and can therefore be passed on or sold to another person without any problems. So someone else can take your place - perhaps you know someone who would be happy to take part.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Can I pass on or sell my ticket?

Yes, your ticket is not personal and can therefore be passed on or sold to another person without any problems.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Food & beverage regulation

Can I bring my own catering (food & drinks)?

You are not allowed to bring your own food and drink, but we have a large selection for you!

We would like to politely ask you not to bring your own food and drink, because in the Lanxess Arena, as in other catering establishments, house rules apply. This means that you are not permitted to bring your own food or drink, similar to restaurants, cinemas and theatres.

We understand that this is an important rule to ensure the safety and well-being of all guests. But don't worry! We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

Our ultimate goal is to ensure that your visit to the Lanxess Arena is an unforgettable experience. We thank you for your understanding and co-operation and look forward to welcoming you.
Flexibility in catering: You can leave the arena at any time!

We want to ensure that you have the freedom to organise your catering as you wish. Therefore, it is possible to leave the arena at any time and satisfy your culinary needs in the surrounding restaurants, supermarkets or kiosks. Your experience is in your hands and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds.

If a food intolerance, allergy or other medical reasons mean that you have to bring your own food, please discuss this in advance with the LANXESS arena guest services. They can issue you a permit in special cases. You can find the contact details of the catering service here:

Catering for different ticket categories

Own food and drink: We would like to point out that it is not permitted to bring your own food and drink into the arena. These items must be disposed of before entering the arena. It is also not permitted to bring bottles of any kind into the arena.
Catering for different ticket categories:

- Silver Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Gold Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Ultimate Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Black Ticket: If you have a Black Ticket for the event and have been allocated a box, you can expect a comfortable experience. Your food and drinks will be brought directly to your box so that you can enjoy them in peace. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner. Our black box catering opens at the same time as the interior.

- Diamond Premium Ticket: Diamond Premium ticket holders who have a seat right by the stage with Tony Robbins can get their food and drinks in the Club Room WEST/ EAST and in the BACKSTAGE Restaurant. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner.

- Diamond Ticketswhich acquired via Tony Robbins or as Bonus awarded do not include catering - here you can also purchase food and drinks directly in the arena.

Restaurants near the Lanxess Arena?

Flexibility in catering: You can leave the arena at any time!

During the event, it is no problem at all to leave the grounds, whether to have a meal or take a short break. You can leave the arena at will and return later without any problems. As soon as you receive a wristband on entry, simply show it when you want to return to the grounds.

We want to ensure that you have the freedom to organise your catering according to your wishes. You can therefore use the surrounding restaurants, supermarkets or kiosks for your culinary needs at any time.

Your experience is in your hands, and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Discounts & Prices

Is there a discount for young people?

No special discount this year, but other options available!

Unfortunately, we do not offer a special discount for you as a young person up to the age of 25. We understand that this can be disappointing and we regret this.

Nevertheless, we would like to point out that we offer various payment options that can help you to spread your expenses. For example, we offer the option of paying in instalments so that you don't have to pay the total amount all at once.

We regret that we are unable to answer any further individual enquiries about discounts. However, we hope that this information will help you to find a suitable solution. Our priority is to provide you with an unforgettable experience.

Is there a group discount?

Corporate events and group enquiries

Is your company planning a special event for employees or customers? We offer a unique experience that could be just the thing. 

Important! Special price advantages, personalised service and VIP access for group bookings of 10 people or more.

If you are interested in having your own box with Black Tickets, click the button, fill out the form and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience.
Here you will find an overview of the boxes in the Lanxess Arena:

Questions about ticket prices?

Don't wait too long and secure the best prices!

We cannot currently say exactly how long the current price phase will remain valid. For this reason, we recommend that you do not hesitate too long to secure the best available price.

There is a possibility that prices may rise soon or that certain offers may be sold out. By acting early, you can ensure that you benefit from the best available prices and get the products or services you want.

Don't miss the opportunity to secure the best offer. Act now and secure the best conditions!

Preparation & communication

How do I receive important information until the event starts?

We will keep you informed of all important information by e-mail. Please make sure that you receive our emails and check your inbox regularly. Please also keep an eye on your spam folder!

How do I join the Facebook group?

Your exclusive Unleash Event Facebook group will open before the event. You can find the link here:

https://www.facebook.com/groups/september2026

Please bear in mind that this is a private group. You should therefore use the email address associated with your ticket purchase when requesting to join. 

Are there any tasks that need to be completed before the event?

No. There are no tasks that need to be completed before the event.

Registration

General information on check-in

Check-In:

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants in Unleash the Power Within have already registered before the start of the event at the registration times stated. Registration is therefore mandatory for participation in the event.

The check-in for the Unleash the Power Within consists of 2 parts:

Part 1: Personalisation of the ticket

Part 2: Receipt of the admission wristband and lanyard with personalised badge (serves as admission ticket every 4 days)

Part 1 can be completed online before the event, saving you a lot of time when you check in on the day. 

Online registration and check-in

Who can register online?

Online registration is initiated by the purchaser of the ticket and is possible if the purchaser has the participant's details. For tickets that are sold, only on-site registration is possible. Simply bring the PDF ticket and your identity card with you.

The 4 steps of online registration

Step 1: The buyer assigns the ticket(s) to the participants

Step 2: Each participant enters their own personal data (must match ID card)

Step 3: Each participant will receive a confirmation email containing their registered details.

The data is therefore stored in the QR code on your ticket.

If you have any problems with any of the steps, please write to us at [email protected] or we will finalise your registration on site at check-in.

Check-in with online registration

If you have already registered your ticket online, your ID will simply be checked against the details you provided when you arrive. You will then receive your wristband, your lanyard with your name badge and your workbook. The wristband and lanyard serve as your admission ticket for all four days. If lost, admission cannot be guaranteed. Please also bring your workbook with you every day for the full four days.

On-site registration and check-in

On-site registration is possible for all participants. However, we strongly recommend online registration in order to save a lot of time on site and ensure fast admission for all participants.

The steps of on-site registration

1. scan PDF ticket
2. assign ticket
3. personalise ticket

Check-in with on-site registration

Your badge with your name will be printed and you will then hold your admission wristband, your lanyard with your name badge and your workbook. The wristband and lanyard are valid as admission tickets for all 4 days. If they are lost, admission can no longer be guaranteed. Please also bring your workbook with you for all 4 days

What do I bring with me?

Whether you’ve already registered online or still need to register:

1. Admission ticket (printed or digital)
2. identity card/passport

Check-in on 2 September and easy access

Check-in is already possible one day before the event - both for participants who have already registered online and for those who will register on site.

Your big advantage:

If you complete check-in by 2 September, you’ll be granted Easy Access for the first day of the event. This is only available to participants who have already checked in. Further information will be provided at check-in.

Where and when do on-site registration and check-in take place?

For Easy Access access:

Date: 2 September 2026
Time: 13:00 - 20:00 CEST
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

For latecomers:

Date: 3 September 2026
Time: from 06:00 am (6am CEST)
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

Is registration mandatory?

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants of the Unleash the Power Within have already registered before the start of the event at the registration times mentioned.

Admission to the UPW event 

Free accompanying person with a disability card?

If you have proof that you need an accompanying person, we will be happy to issue you with an accompanying person ticket! Because then you can bring an accompanying person to the festival free of charge. 

Important! Please note that we can only provide the second ticket if a "B" is noted on your ID.

Here are the steps

1. order the desired ticket.
2. send us a screenshot of your ticket together with your ID using the contact form below.
3. we will then send you a free companion ticket in the same category.
Please also let us know the ticket category (Gold, Platinum, Black, Diamond) you have selected so that we can issue the appropriate ticket.

Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

What items am I not allowed to take onto the premises?

Prohibited items

Weapons of any kind (including pepper spray) or objects that look like weapons, including toy weapons

Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices)

Umbrellas under 36" may be permitted in bad weather

Pets or other animals, with the exception of legally authorised service animals, which must always be kept on a lead and accompanied by their owner

Recreational devices such as drones, unmanned aerial systems (UAS), remote-controlled toys or other wheeled vehicles as mobility aids for the disabled

Glass container

Liquids of all kinds

Drinks, illegal substances, drugs or drug paraphernalia

Objects that may prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise machines, horns, musical instruments, balls, frisbees

Battery-powered clothing, including heated socks, jackets, etc.

Camcorders, video recorders or cameras with detachable lenses larger than 6"

Chairs, stools or other seating devices

Fireworks or pyrotechnics of any kind

Offensive or obscene clothing, including language or gestures that may incite, provoke or encourage a confrontation or physical assault

Any other item deemed potentially harmful or disruptive by the venue or security personnel

Prohibited items and items that are unsuitable or unsafe for entry to the event are the responsibility of the participant and cannot be accepted, stored or controlled by the venue or the event.

Agenda & Programme

What does the agenda look like?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

DAY 1: Recognise your true potential
Thursday, 03 September 2026

Transform fear into strength, break through inner blockages and gain the keys to an extraordinary life. Your identity will be redefined!

DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Focus on what really matters and master Tony's formula for success to drive your life forward and achieve your most important goals.

DAY 3: Transformation from the inside out
Saturday 05. September 2026

Get the tools for sustainable success. With focussed action and perseverance, you will go through Tony's complete transformation process, conquer your greatest fears and shape your future.

DAY 4: Awaken boundless energy
Sunday, 06 September 2026

Revitalise your body and mind with Tony's secrets for lasting power and increase your resilience to stay successful after the event!

What are the admission and programme times for the 4 days?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

Here you’ll find the programme times for this year’s UPW Europe 2026.

DAY 1: Recognise your true potential
Thursday, 03 September 2026

Admission and check-in: from 06:00 CEST
Admission inside: approx. 08:00 CEST
Programme start: approx. 10:15 am CEST
End of programme: approx. 22:00 CEST


DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Admission: from 07:30 CEST
Admission inside: approx. 08:15 CEST
Programme start: approx. 09:30 CEST
End of programme: approx. 9.15 pm CEST


DAY 3: Transformation from the inside out
Saturday 05. September 2026

Admission: from 07:00 CEST
Admission inside: approx. 07:00 CEST
Programme start: approx. 08:15 CEST
End of programme: approx. 10.50 pm CEST


DAY 4: Awaken boundless energy
Sunday, 06 September 2026

Admission: from 07:30 CEST
Admission to the venue: approx. 07:50 CEST
Programme start: approx. 09:00 CEST
End of programme: approx. 20:30 CEST

We reserve the right to make changes at short notice.

Which speakers will be appearing?

Day 1: Tony Robbins and Scott Harris

Day 2: Joseph McClendon III & Scott Harris

Day 3: Tony Robbins and Scott Harris

Day 4: Joseph McClendon III & Scott Harris

General questions

Where can I find the site plan?

Here you can find the map with all the important contact points.


What age is the UPW suitable for?

Have your child at the UPW - Here is the information!

Unleash the Power Within is generally suitable for participants of all ages. However, we recommend participation from the age of 16, as some programme items are not suitable for younger children. Children under the age of 16 must leave the inside of the arena for certain parts of the programme. For example, they are not allowed to take part in the 5-hour Dickensian Trial on Saturday. We offer childcare in the children's room during this time.

Where can I park at the Lanxess Arena?

Here you will find all the important information if you are travelling by car.

The Arena car parks P1 to P4 are available to you and are open around the clock. Just note that the maximum entry height in these car parks is 1.90 metres.

Important note: Please note that P3, the VIP car park, and P5 may not be available.

We strongly recommend that you use the arena fare in advance to ensure a smooth departure process. This way, you can enjoy your visit to the Lanxess Arena worry-free and concentrate fully on the event.

Can I bring a rucksack, suitcase, bags or electronic equipment?

You may bring bags and rucksacks up to A4 size (21 cm x 29.7 cm) into the Lanxess Arena. However, larger bags and suitcases must be handed in on the north side in front of the arena (see map). A special bag drop-off point is available for this purpose.

We would like to point out that professional cameras, laptops and tablets may not be taken onto the premises and must also be deposited at the bag drop-off point.

To find the bag drop-off point, go outside the grounds to the north side of the Lanxess Arena. There you will find a stand where you can safely store your bag.

Further information on the regulations and bag drop-off can also be found on the Lanxess Arena website. It is important to follow these guidelines to ensure a smooth process and the safety of all visitors.

Do I have a fixed seat?

Free choice of seat in the category assigned to you - enjoy your favourite seat!

Depending on the area, your ticket gives you the opportunity to select a seat of your choice. However, it is important to note that this seat is not permanently reserved for you. The principle of "free choice of seat - first come, first serve" applies here. To ensure that you get your preferred seat, we therefore recommend that you return to your seat in good time.

How do I pay in the Lanxess arena? - Cashless Arena

Enjoy cashless payment in the Lanxess arena!

From Friday, 1 August 2025, it will only be possible to make cashless payments in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. Further information can be found here:

Accessibility in the Lanxess Arena

If you are looking for information on accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details of wheelchair-accessible entrances, lifts and accessible toilets. We invite you to visit the relevant page and find out more about the accessibility of the Lanxess Arena.
Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

Am I allowed to leave the UPW premises?

During the UPW, it is no problem at all to leave the site, whether to have a meal or take a short break. You can leave the grounds at will and return later without any problems. As soon as you receive a wristband and lanyard on entry, simply show it when you want to return to the site. This gives you the freedom to enjoy UPW to the full and at the same time the opportunity to fulfil your personal needs in between. Your comfort and enjoyment are our top priority!

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Hotel recommendation

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. You are sure to find the hotel that best suits your needs via Google or other search platforms such as Booking. We do not wish to make a specific recommendation.

Questions about tickets, translation & insurance

Questions about tickets in general

1. ticket types: The UPW offers different types of tickets, depending on what kind of access you want. There are standard tickets, VIP tickets and possibly also special ticket offers.

2nd prizes: Prices vary depending on the ticket type and, if applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets.

3. availability: Ticket availability may be limited, especially for certain offers such as VIP packages or early bird discounts. It is advisable to purchase tickets early to ensure you secure your place at the festival.

4. admission: The tickets contain information about admission. Please note that in addition to the admission tickets, there are also tickets for translation devices and insurance, which alone do not authorise admission. Make sure you bring the admission ticket with you to ensure smooth access to the festival site.

5. refund and exchange: Tickets cannot be exchanged or refunded.

6. additional services: VIP tickets or special offers may include additional services such as priority access, special seating areas or exclusive offers such as food and drink.

7. safety: Make sure you keep your ticket safe, as it often cannot be replaced if it is lost or stolen.

8 Updated information: Make sure you keep an eye on the official website or other official channels for any updates and changes regarding your ticket.
The ticket is your admission ticket to the event, so it is important to be well informed about it and treat it with care. You can choose between 5 different tickets decide.

- Silver (upper tier)
- Gold (lower tier)
- Ultimate (interior)
- Black (boxes)
- Diamond Premium (directly at the stage)


This is what the Diamond ticket looks like, for example:
It is possible that the ticket you have chosen will be sold out. We can only check whether there are any remaining tickets on request.

Ticket upgrade

Want to take your UPW experience to the next level? No problem! You have the option of upgrading your ticket to a higher category. This is possible as long as the tickets are still actively offered by us.

To upgrade, you can contact us directly using the contact form below. Just let us know which ticket you would like.

Important! Please note that it is not possible to upgrade to an earlier price category if this is no longer available.

Regardless of your choice, we will be happy to assist you and endeavour to ensure that your visit is unforgettable.

Important! Unfortunately, it is not possible to downgrade tickets, not even on request. We hope you understand that we have to reject requests for downgrades directly.

Ticket not found?

It can happen that emails from Greator end up in your spam folder. It is therefore important to check it regularly. If you still cannot find a message from us, please do not hesitate to contact us using the contact form below. We will take care of your request immediately and ensure that you receive all the important information.

Questions about Ergo ticket insurance?

Find out how to use the ticket insurance here

If you are unable to attend the event due to unforeseen circumstances, such as a serious illness like Covid-19, pregnancy, a job change or a public transport delay that causes more than half of the event, you will receive a refund of up to a maximum of €2000.

This insurance also covers serious accidental injuries and damage to your property.

Important! You must contact Ergo directly, as they manage the insurance policies

Tel. +49 (0) 894166-1766 (Mon. - Fri. from 7 a.m. to 9 p.m., Sat. from 9 a.m. to 4 p.m. CEST)

e-mail: [email protected]

Please note: We are currently not offering any new contracts with Ergo. Contracts already concluded for 2026 remain valid and in place.
 Insurance information sheet:
Insurance conditions:
This is what an insurance ticket looks like:

Ticket not received?

Generally, the ticket will be sent to you as a PDF in an e-mail after you place your order

Sometimes it can happen that emails from Greator accidentally end up in your spam folder. It is therefore advisable that you also check this folder regularly to ensure that you do not miss any important messages from us.

To be on the safe side, we recommend that you save your ticket externally on your mobile phone and laptop or PC. This way you always have access to all relevant information, even if you don't have an internet connection.

However, if you cannot find a message from us in your spam folder, please do not hesitate to contact us using the contact form below. Our team will take care of your request immediately and ensure that you receive all the important information. Your satisfaction and a smooth process are very important to us.

Questions about the translation devices?

Everything you need to know about translation devices

If you have purchased your ticket for the event, you have the option of adding simultaneous translation to your ticket.

Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that the translation is only provided for English-speaking speakers in the respective language and no other languages are supported.

Important! Your ticket does not include a translation device by default. You must therefore select the option to add a translation device during the ordering process.

We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek and Polish.

Please have all documents (ticket) ready for the issue of the device without being asked.

The device is on loan - a fee of €200 will be charged if it is lost or damaged.

Do you use a hearing aid and need a special adapter? Please contact us in advance so that we can prepare everything.
After your order, you will receive a confirmation of purchase together with your ticket from Elopage/Ablefy by e-mail a PDF with your access ticket and translation ticket.

Please check your email inbox to make sure you have received the ticket. If you cannot find the ticket, please check your spam folder. If you can't find it there either, please don't hesitate to contact us using the contact form below. We will be happy to help you.

Example: This is what tickets for a German translation look like:

Standby for your translation device - here's how it works:

You have the choice of bringing your ticket either printed out or digitally on your mobile phone.

There will be clear signs in the Lanxess Arena indicating where you can collect your translation device. Please have your ticket ready to complete the process quickly and smoothly.

Reorder your translation device:

You can reorder your translation device up to one week before the event. After that, it is no longer possible to reorder, not even during the event.

If you want to add your translation device to your ticket at a later date, simply open the order page for your ticket and select the appropriate option to add your translation device.

Questions about the invoice?

After you have received your tickets, you should also have received an email with the corresponding invoice. Please check both your inbox and your spam folder carefully, as the email may occasionally end up there.

If you still can't find the invoice, don't worry! Please contact us using the contact form below and we will send you a copy of your invoice immediately.

If you would like to make changes to your invoice, please also contact us using the contact form below and let us know what changes you would like to make.

Problem with the order?

If your VAT identification number (VAT ID) is not accepted when ordering, simply order the ticket as a private individual. We will subsequently add the relevant data to your invoice. Please let us know using the contact form below.

VAT on ticket purchases outside Germany

When purchasing a ticket for the Greator Festival, the German VAT of 19 % is automatically calculated. This is set in accordance with German tax laws and it is not possible to change this tax calculation.

Can I cancel my ticket?

We understand that plans sometimes change - however, we would like to point out that cancellation is unfortunately not possible. According to § 312g para. 2 no. 9 BGB, there is no right of cancellation for contracts for leisure events that take place on a fixed date. This also applies to tickets for our event.

The good news is that your ticket is not personalised and can therefore be passed on or sold to another person without any problems. So someone else can take your place - perhaps you know someone who would be happy to take part.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Can I pass on or sell my ticket?

Yes, your ticket is not personal and can therefore be passed on or sold to another person without any problems.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Food & beverage regulation

Can I bring my own catering (food & drinks)?

You are not allowed to bring your own food and drink, but we have a large selection for you!

We would like to politely ask you not to bring your own food and drink, because in the Lanxess Arena, as in other catering establishments, house rules apply. This means that you are not permitted to bring your own food or drink, similar to restaurants, cinemas and theatres.

We understand that this is an important rule to ensure the safety and well-being of all guests. But don't worry! We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

Our ultimate goal is to ensure that your visit to the Lanxess Arena is an unforgettable experience. We thank you for your understanding and co-operation and look forward to welcoming you.
Flexibility in catering: You can leave the arena at any time!

We want to ensure that you have the freedom to organise your catering as you wish. Therefore, it is possible to leave the arena at any time and satisfy your culinary needs in the surrounding restaurants, supermarkets or kiosks. Your experience is in your hands and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds.

If a food intolerance, allergy or other medical reasons mean that you have to bring your own food, please discuss this in advance with the LANXESS arena guest services. They can issue you a permit in special cases. You can find the contact details of the catering service here:

Catering for different ticket categories

Own food and drink: We would like to point out that it is not permitted to bring your own food and drink into the arena. These items must be disposed of before entering the arena. It is also not permitted to bring bottles of any kind into the arena.
Catering for different ticket categories:

- Silver Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Gold Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Ultimate Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Black Ticket: If you have a Black Ticket for the event and have been allocated a box, you can expect a comfortable experience. Your food and drinks will be brought directly to your box so that you can enjoy them in peace. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner. Our black box catering opens at the same time as the interior.

- Diamond Premium Ticket: Diamond Premium ticket holders who have a seat right by the stage with Tony Robbins can get their food and drinks in the Club Room WEST/ EAST and in the BACKSTAGE Restaurant. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner.

- Diamond Ticketswhich acquired via Tony Robbins or as Bonus awarded do not include catering - here you can also purchase food and drinks directly in the arena.

Restaurants near the Lanxess Arena?

Flexibility in catering: You can leave the arena at any time!

During the event, it is no problem at all to leave the grounds, whether to have a meal or take a short break. You can leave the arena at will and return later without any problems. As soon as you receive a wristband on entry, simply show it when you want to return to the grounds.

We want to ensure that you have the freedom to organise your catering according to your wishes. You can therefore use the surrounding restaurants, supermarkets or kiosks for your culinary needs at any time.

Your experience is in your hands, and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

As a Diamond Premium member, where can I enjoy my event catering?

The Diamond Premium Ticket is a very special ticket and includes a comprehensive catering package

We’ve come up with something very special for our Diamond Premium guests and are offering you a varied and extensive range of catering options. 

The following venues are available for your event catering:

The club rooms on the ground floor – perfect for a stylish refreshment break in a relaxed atmosphere.

The Backstage Restaurant on levels 4 and 5 – for a refreshing break. 

Please note: standard Diamond tickets do not include catering. (For more information on the standard Diamond ticket and its benefits, see the "Diamond" section.).

Discounts & Prices

Is there a discount for young people?

No special discount this year, but other options available!

Unfortunately, we do not offer a special discount for you as a young person up to the age of 25. We understand that this can be disappointing and we regret this.

Nevertheless, we would like to point out that we offer various payment options that can help you to spread your expenses. For example, we offer the option of paying in instalments so that you don't have to pay the total amount all at once.

We regret that we are unable to answer any further individual enquiries about discounts. However, we hope that this information will help you to find a suitable solution. Our priority is to provide you with an unforgettable experience.

Is there a group discount?

Corporate events and group enquiries

Is your company planning a special event for employees or customers? We offer a unique experience that could be just the thing. 

Important! Special price advantages, personalised service and VIP access for group bookings of 10 people or more.

If you are interested in having your own box with Black Tickets, click the button, fill out the form and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience.
Here you will find an overview of the boxes in the Lanxess Arena:

Questions about ticket prices?

Don't wait too long and secure the best prices!

We cannot currently say exactly how long the current price phase will remain valid. For this reason, we recommend that you do not hesitate too long to secure the best available price.

There is a possibility that prices may rise soon or that certain offers may be sold out. By acting early, you can ensure that you benefit from the best available prices and get the products or services you want.

Don't miss the opportunity to secure the best offer. Act now and secure the best conditions!

Preparation & communication

How do I receive important information until the event starts?

We will keep you informed of all important information by e-mail. Please make sure that you receive our emails and check your inbox regularly. Please also keep an eye on your spam folder!

Are there any tasks that need to be completed before the event?

No. There are no tasks that need to be completed before the event.

How do I join the Facebook group?

Your exclusive Unleash Event Facebook group will open before the event. You can find the link here:

https://www.facebook.com/groups/september2026

Please bear in mind that this is a private group. You should therefore use the email address associated with your ticket purchase when requesting to join. 

Registration

General information on check-in

Check-In:

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants in Unleash the Power Within have already registered before the start of the event at the registration times stated. Registration is therefore mandatory for participation in the event.

The check-in for the Unleash the Power Within consists of 2 parts:

Part 1: Personalisation of the ticket

Part 2: Receipt of the admission wristband and lanyard with personalised badge (serves as admission ticket every 4 days)

Part 1 can be completed online before the event, saving you a lot of time when you check in on the day. 

Online registration and check-in

Who can register online?

Online registration is initiated by the purchaser of the ticket and is possible if the purchaser has the participant's details. For tickets that are sold, only on-site registration is possible. Simply bring the PDF ticket and your identity card with you.

The 4 steps of online registration

Step 1: The buyer assigns the ticket(s) to the participants

Step 2: Each participant enters their own personal data (must match ID card)

Step 3: Each participant will receive a confirmation email containing their registered details.

The data is therefore stored in the QR code on your ticket.

If you have any problems with any of the steps, please write to us at [email protected] or we will finalise your registration on site at check-in.

Check-in with online registration

If you have already registered your ticket online, your ID will simply be checked against the details you provided when you arrive. You will then receive your wristband, your lanyard with your name badge and your workbook. The wristband and lanyard serve as your admission ticket for all four days. If lost, admission cannot be guaranteed. Please also bring your workbook with you every day for the full four days.

On-site registration and check-in

On-site registration is possible for all participants. However, we strongly recommend online registration in order to save a lot of time on site and ensure fast admission for all participants.

The steps of on-site registration

1. scan PDF ticket
2. assign ticket
3. personalise ticket

Check-in with on-site registration

Your badge with your name will be printed and you will then hold your admission wristband, your lanyard with your name badge and your workbook. The wristband and lanyard are valid as admission tickets for all 4 days. If they are lost, admission can no longer be guaranteed. Please also bring your workbook with you for all 4 days

What do I bring with me?

Whether you’ve already registered online or still need to register in person:

1. Admission ticket (printed or digital)

2. identity card/passport

Check-in on 2 September and easy access

Check-in is already possible one day before the event - both for participants who have already registered online and for those who will register on site.

Your big advantage:

If you complete check-in by 2 September, you’ll be granted Easy Access for the first day of the event. This is only available to participants who have already checked in. Further information will be provided at check-in.

Where and when do on-site registration and check-in take place?

For Easy Access access:

Date: 2 September 2026
Time: 13:00 - 20:00 CEST
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

For latecomers:

Date: 3 September 2026
Time: from 06:00 am (6am CEST)
Venue: Lanxess Arena, Willy-Brandt-Platz 2, 50679 Cologne

Is registration mandatory?

To ensure that everything runs smoothly and to enable an incredible experience, it is important that all participants of the Unleash the Power Within have already registered before the start of the event at the registration times mentioned.

Admission to the UPW event 

Free accompanying person with a disability card?

If you have proof that you need an accompanying person, we will be happy to issue you with an accompanying person ticket! Because then you can bring an accompanying person to the festival free of charge. 

Important! Please note that we can only provide the second ticket if a "B" is noted on your ID.

Here are the steps

1. order the desired ticket.
2. send us a screenshot of your ticket together with your ID using the contact form below.
3. we will then send you a free companion ticket in the same category.
Please also let us know the ticket category (Gold, Platinum, Black, Diamond) you have selected so that we can issue the appropriate ticket.

Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

What items am I not allowed to take onto the premises?

Prohibited items

Weapons of any kind (including pepper spray) or objects that look like weapons, including toy weapons

Poles or sticks of any kind, including camera tripods and selfie sticks (hand-held extension poles for cameras and mobile devices)

Umbrellas under 36" may be permitted in bad weather

Pets or other animals, with the exception of legally authorised service animals, which must always be kept on a lead and accompanied by their owner

Recreational devices such as drones, unmanned aerial systems (UAS), remote-controlled toys or other wheeled vehicles as mobility aids for the disabled

Glass container

Liquids of all kinds

Drinks, illegal substances, drugs or drug paraphernalia

Objects that may prevent others from enjoying the event, such as banners, signs, beach balls or other inflatable devices, laser pointers, noise machines, horns, musical instruments, balls, frisbees

Battery-powered clothing, including heated socks, jackets, etc.

Camcorders, video recorders or cameras with detachable lenses larger than 6"

Chairs, stools or other seating devices

Fireworks or pyrotechnics of any kind

Offensive or obscene clothing, including language or gestures that may incite, provoke or encourage a confrontation or physical assault

Any other item deemed potentially harmful or disruptive by the venue or security personnel

Prohibited items and items that are unsuitable or unsafe for entry to the event are the responsibility of the participant and cannot be accepted, stored or controlled by the venue or the event.

Agenda & Programme

What does the agenda look like?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

DAY 1: Recognise your true potential
Thursday, 03 September 2026

Transform fear into strength, break through inner blockages and gain the keys to an extraordinary life. Your identity will be redefined!

DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Focus on what really matters and master Tony's formula for success to drive your life forward and achieve your most important goals.

DAY 3: Transformation from the inside out
Saturday 05. September 2026

Get the tools for sustainable success. With focussed action and perseverance, you will go through Tony's complete transformation process, conquer your greatest fears and shape your future.

DAY 4: Awaken boundless energy
Sunday, 06 September 2026

Revitalise your body and mind with Tony's secrets for lasting power and increase your resilience to stay successful after the event!

What are the admission and programme times for the 4 days?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

Here you’ll find the programme times for this year’s UPW Europe 2026.

DAY 1: Recognise your true potential
Thursday, 03 September 2026

Admission and check-in: from 06:00 CEST
Admission inside: approx. 08:00 CEST
Programme start: approx. 10:15 am CEST
End of programme: approx. 22:00 CEST


DAY 2: Create unstoppable momentum
Friday, 04 September 2026

Admission: from 07:30 CEST
Admission inside: approx. 08:15 CEST
Programme start: approx. 09:30 CEST
End of programme: approx. 9.15 pm CEST


DAY 3: Transformation from the inside out
Saturday 05. September 2026

Admission: from 07:00 CEST
Admission inside: approx. 07:00 CEST
Programme start: approx. 08:15 CEST
End of programme: approx. 10.50 pm CEST


DAY 4: Awaken boundless energy
Sunday, 06 September 2026

Admission: from 07:30 CEST
Admission to the venue: approx. 07:50 CEST
Programme start: approx. 09:00 CEST
End of programme: approx. 20:30 CEST

We reserve the right to make changes at short notice.

Which speakers will be appearing?

Day 1: Tony Robbins and Scott Harris

Day 2: Joseph McClendon III & Scott Harris

Day 3: Tony Robbins and Scott Harris

Day 4: Joseph McClendon III & Scott Harris

General questions

What distinguishes my Diamond category from Diamond Premium?

The difference lies in the catering options included. For more information on what your Diamond ticket includes, go to the "Food and Drink" section.

Where can I find the site plan?

Here you can find the map with all the important contact points.


What age is the UPW suitable for?

Have your child at the UPW - Here is the information!

Unleash the Power Within is generally suitable for participants of all ages. However, we recommend participation from the age of 16, as some programme items are not suitable for younger children. Children under the age of 16 must leave the inside of the arena for certain parts of the programme. For example, they are not allowed to take part in the 5-hour Dickensian Trial on Saturday. We offer childcare in the children's room during this time.

Where can I park at the Lanxess Arena?

Here you will find all the important information if you are travelling by car.

The Arena car parks P1 to P4 are available to you and are open around the clock. Just note that the maximum entry height in these car parks is 1.90 metres.

Important note: Please note that P3, the VIP car park, and P5 may not be available.

We strongly recommend that you use the arena fare in advance to ensure a smooth departure process. This way, you can enjoy your visit to the Lanxess Arena worry-free and concentrate fully on the event.

Can I bring a rucksack, suitcase, bags or electronic equipment?

You may bring bags and rucksacks up to A4 size (21 cm x 29.7 cm) into the Lanxess Arena. However, larger bags and suitcases must be handed in on the north side in front of the arena (see map). A special bag drop-off point is available for this purpose.

We would like to point out that professional cameras, laptops and tablets may not be taken onto the premises and must also be deposited at the bag drop-off point.

To find the bag drop-off point, go outside the grounds to the north side of the Lanxess Arena. There you will find a stand where you can safely store your bag.

Further information on the regulations and bag drop-off can also be found on the Lanxess Arena website. It is important to follow these guidelines to ensure a smooth process and the safety of all visitors.

Do I have a fixed seat?

Free choice of seat in the category assigned to you - enjoy your favourite seat!

Depending on the area, your ticket gives you the opportunity to select a seat of your choice. However, it is important to note that this seat is not permanently reserved for you. The principle of "free choice of seat - first come, first serve" applies here. To ensure that you get your preferred seat, we therefore recommend that you return to your seat in good time.

How do I pay in the Lanxess arena? - Cashless Arena

Enjoy cashless payment in the Lanxess arena!

From Friday, 1 August 2025, it will only be possible to make cashless payments in large parts of the arena. Visitors are asked to take this into account when planning their visit to the LANXESS arena. Further information can be found here:

Accessibility in the Lanxess Arena

If you are looking for information on accessibility at the Lanxess Arena, all relevant details for visitors with physical disabilities are available on the arena's official website. This information includes details of wheelchair-accessible entrances, lifts and accessible toilets. We invite you to visit the relevant page and find out more about the accessibility of the Lanxess Arena.
Important: If you are dependent on a wheelchair or have a walking disability, we strongly recommend that you book a Gold ticket, as suitable seats are only available in this category. Even if you have a ticket for the indoor area (Platinum or Diamond category), you can only sit in a special area on the lower tier (Gold category) due to the Lanxess Arena's requirements and the fire protection concept.

Am I allowed to leave the UPW premises?

During the UPW, it is no problem at all to leave the site, whether to have a meal or take a short break. You can leave the grounds at will and return later without any problems. As soon as you receive a wristband and lanyard on entry, simply show it when you want to return to the site. This gives you the freedom to enjoy UPW to the full and at the same time the opportunity to fulfil your personal needs in between. Your comfort and enjoyment are our top priority!

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Hotel recommendation

There are numerous different hotels available in the immediate vicinity of the Lanxess Arena. You are sure to find the hotel that best suits your needs via Google or other search platforms such as Booking. We do not wish to make a specific recommendation.

Questions about tickets, translation & insurance

Questions about tickets in general

1. ticket types: The UPW offers different types of tickets, depending on what kind of access you want. There are standard tickets, VIP tickets and possibly also special ticket offers.

2nd prizes: Prices vary depending on the ticket type and, if applicable, the time of purchase. As a rule, standard tickets are cheaper than VIP tickets.

3. availability: Ticket availability may be limited, especially for certain offers such as VIP packages or early bird discounts. It is advisable to purchase tickets early to ensure you secure your place at the festival.

4. admission: The tickets contain information about admission. Please note that in addition to the admission tickets, there are also tickets for translation devices and insurance, which alone do not authorise admission. Make sure you bring the admission ticket with you to ensure smooth access to the festival site.

5. refund and exchange: Tickets cannot be exchanged or refunded.

6. additional services: VIP tickets or special offers may include additional services such as priority access, special seating areas or exclusive offers such as food and drink.

7. safety: Make sure you keep your ticket safe, as it often cannot be replaced if it is lost or stolen.

8 Updated information: Make sure you keep an eye on the official website or other official channels for any updates and changes regarding your ticket.
The ticket is your admission ticket to the event, so it is important to be well informed about it and treat it with care. You can choose between 5 different tickets decide.

- Silver (upper tier)
- Gold (lower tier)
- Ultimate (interior)
- Black (boxes)
- Diamond Premium (directly at the stage)
It is possible that the ticket you have chosen will be sold out. We can only check whether there are any remaining tickets on request.

Ticket upgrade

Want to take your UPW experience to the next level? No problem! You have the option of upgrading your ticket to a higher category. This is possible as long as the tickets are still actively offered by us.

To upgrade, you can contact us directly using the contact form below. Just let us know which ticket you would like.

Important! Please note that it is not possible to upgrade to an earlier price category if this is no longer available.

Regardless of your choice, we will be happy to assist you and endeavour to ensure that your visit is unforgettable.

Important! Unfortunately, it is not possible to downgrade tickets, not even on request. We hope you understand that we have to reject requests for downgrades directly.

Ticket not found?

It can happen that emails from Greator end up in your spam folder. It is therefore important to check it regularly. If you still cannot find a message from us, please do not hesitate to contact us using the contact form below. We will take care of your request immediately and ensure that you receive all the important information.

Ticket not received?

Generally, the ticket will be sent to you as a PDF in an e-mail after you place your order

Sometimes it can happen that emails from Greator accidentally end up in your spam folder. It is therefore advisable that you also check this folder regularly to ensure that you do not miss any important messages from us.

To be on the safe side, we recommend that you save your ticket externally on your mobile phone and laptop or PC. This way you always have access to all relevant information, even if you don't have an internet connection.

However, if you cannot find a message from us in your spam folder, please do not hesitate to contact us using the contact form below. Our team will take care of your request immediately and ensure that you receive all the important information. Your satisfaction and a smooth process are very important to us.

Questions about the translation devices?

Everything you need to know about translation devices

If you have purchased your ticket for the event, you have the option of adding simultaneous translation to your ticket.

Want to understand everything in your language? No problem! Simultaneous translation makes it possible. Please note, however, that the translation is only provided for English-speaking speakers in the respective language and no other languages are supported.

Important! Your ticket does not include a translation device by default. You must therefore select the option to add a translation device during the ordering process.

We offer translation services in the following languages: Spanish, French, German, Italian, Russian, Hebrew, Dutch, Greek and Polish.

Please have all documents (ticket) ready for the issue of the device without being asked.

The device is on loan - a fee of €200 will be charged if it is lost or damaged.

Do you use a hearing aid and need a special adapter? Please contact us in advance so that we can prepare everything.
After your order, you will receive a confirmation of purchase together with your ticket from Elopage/Ablefy by e-mail a PDF with your access ticket and translation ticket.

Please check your email inbox to make sure you have received the ticket. If you cannot find the ticket, please check your spam folder. If you can't find it there either, please don't hesitate to contact us using the contact form below. We will be happy to help you.

Standby for your translation device - here's how it works:

You have the choice of bringing your ticket either printed out or digitally on your mobile phone.

There will be clear signs in the Lanxess Arena indicating where you can collect your translation device. Please have your ticket ready to complete the process quickly and smoothly.

Reorder your translation device:

You can reorder your translation device up to one week before the event. After that, it is no longer possible to reorder, not even during the event.

If you want to add your translation device to your ticket at a later date, simply open the order page for your ticket and select the appropriate option to add your translation device.

Questions about the invoice?

After you have received your tickets, you should also have received an email with the corresponding invoice. Please check both your inbox and your spam folder carefully, as the email may occasionally end up there.

If you still can't find the invoice, don't worry! Please contact us using the contact form below and we will send you a copy of your invoice immediately.

If you would like to make changes to your invoice, please also contact us using the contact form below and let us know what changes you would like to make.

Problem with the order?

If your VAT identification number (VAT ID) is not accepted when ordering, simply order the ticket as a private individual. We will subsequently add the relevant data to your invoice. Please let us know using the contact form below.

VAT on ticket purchases outside Germany

When purchasing a ticket for the Greator Festival, the German VAT of 19 % is automatically calculated. This is set in accordance with German tax laws and it is not possible to change this tax calculation.

Can I cancel my ticket?

We understand that plans sometimes change - however, we would like to point out that cancellation is unfortunately not possible. According to § 312g para. 2 no. 9 BGB, there is no right of cancellation for contracts for leisure events that take place on a fixed date. This also applies to tickets for our event.

The good news is that your ticket is not personalised and can therefore be passed on or sold to another person without any problems. So someone else can take your place - perhaps you know someone who would be happy to take part.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Can I pass on or sell my ticket?

Yes, your ticket is not personal and can therefore be passed on or sold to another person without any problems.

If you sell your ticket, we recommend that you make a short written agreement with the buyer to avoid misunderstandings and ensure a smooth process.

All you have to do is send the PDF ticket to the new participant. The ticket is then simply personalised on site at check-in - a valid ID card is required for this. Please allow enough time for this process, as there may be longer waiting times, especially on the first day of the event.

Food & beverage regulation

Can I bring my own catering (food & drinks)?

You are not allowed to bring your own food and drink, but we have a large selection for you!

We would like to politely ask you not to bring your own food and drink, because in the Lanxess Arena, as in other catering establishments, house rules apply. This means that you are not permitted to bring your own food or drink, similar to restaurants, cinemas and theatres.

We understand that this is an important rule to ensure the safety and well-being of all guests. But don't worry! We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

Our ultimate goal is to ensure that your visit to the Lanxess Arena is an unforgettable experience. We thank you for your understanding and co-operation and look forward to welcoming you.
Flexibility in catering: You can leave the arena at any time!

We want to ensure that you have the freedom to organise your catering as you wish. Therefore, it is possible to leave the arena at any time and satisfy your culinary needs in the surrounding restaurants, supermarkets or kiosks. Your experience is in your hands and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds.

If a food intolerance, allergy or other medical reasons mean that you have to bring your own food, please discuss this in advance with the LANXESS arena guest services. They can issue you a permit in special cases. You can find the contact details of the catering service here:

Catering for different ticket categories

Own food and drink: We would like to point out that it is not permitted to bring your own food and drink into the arena. These items must be disposed of before entering the arena. It is also not permitted to bring bottles of any kind into the arena.
Catering for different ticket categories:

- Silver Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Gold Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Ultimate Ticket: We have prepared a wide selection of food and drinks for you. You will find numerous stalls in the arena where you can buy drinks and snacks at the regular Lanxess Arena prices.

- Black Ticket: If you have a Black Ticket for the event and have been allocated a box, you can expect a comfortable experience. Your food and drinks will be brought directly to your box so that you can enjoy them in peace. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner. Our black box catering opens at the same time as the interior.

- Diamond Premium Ticket: Diamond Premium ticket holders who have a seat right by the stage with Tony Robbins can get their food and drinks in the Club Room WEST/ EAST and in the BACKSTAGE Restaurant. Breakfast consists of small snacks, while hot dishes are served for lunch and dinner.

- Diamond Ticketswhich acquired via Tony Robbins or as Bonus awarded do not include catering - here you can also purchase food and drinks directly in the arena.

As a Diamond member, where can I collect my snack pack?

The snack pack at the Diamond Only snack station 

This year, we are offering our Diamond guests a snack pack service. 

You can collect your snack pack from the "Snack Station Diamond Only" from Day 1 onwards. You’ll find the snack station to the left of the North Information Point, at the northern end of the arena. 

Please note: The snack pack is not available to Diamond Premium guests. (For more information on the Diamond Premium ticket and its benefits, see the "Diamond Premium" section.).

Restaurants near the Lanxess Arena?

Flexibility in catering: You can leave the arena at any time!

During the event, it is no problem at all to leave the grounds, whether to have a meal or take a short break. You can leave the arena at will and return later without any problems. As soon as you receive a wristband on entry, simply show it when you want to return to the grounds.

We want to ensure that you have the freedom to organise your catering according to your wishes. You can therefore use the surrounding restaurants, supermarkets or kiosks for your culinary needs at any time.

Your experience is in your hands, and you can cater for yourself at any time.

Make sure you always have your admission wristband and lanyard with you when you leave the UPW grounds!

Discounts & Prices

Is there a discount for young people?

No special discount this year, but other options available!

Unfortunately, we do not offer a special discount for you as a young person up to the age of 25. We understand that this can be disappointing and we regret this.

Nevertheless, we would like to point out that we offer various payment options that can help you to spread your expenses. For example, we offer the option of paying in instalments so that you don't have to pay the total amount all at once.

We regret that we are unable to answer any further individual enquiries about discounts. However, we hope that this information will help you to find a suitable solution. Our priority is to provide you with an unforgettable experience.

Is there a group discount?

Corporate events and group enquiries

Is your company planning a special event for employees or customers? We offer a unique experience that could be just the thing. 

Important! Special price advantages, personalised service and VIP access for group bookings of 10 people or more.

If you are interested in having your own box with Black Tickets, click the button, fill out the form and a member of our team will contact you shortly to discuss all the details and secure your exclusive UPW experience.
Here you will find an overview of the boxes in the Lanxess Arena:

Questions about ticket prices?

Don't wait too long and secure the best prices!

We cannot currently say exactly how long the current price phase will remain valid. For this reason, we recommend that you do not hesitate too long to secure the best available price.

There is a possibility that prices may rise soon or that certain offers may be sold out. By acting early, you can ensure that you benefit from the best available prices and get the products or services you want.

Don't miss the opportunity to secure the best offer. Act now and secure the best conditions!

Preparation & communication

How do I receive important information until the event starts?

We will keep you informed of all important information by e-mail. Please make sure that you receive our emails and check your inbox regularly. Please also keep an eye on your spam folder!

Are there any tasks that need to be completed before the event?

No. There are no tasks that need to be completed before the event.

How do I join the Facebook group?

Your exclusive Unleash Event Facebook group will open before the event. You can find the link here:

https://www.facebook.com/groups/september2026

Please bear in mind that this is a private group. You should therefore use the email address associated with your ticket purchase when requesting to join. 

Registration

When does the registration take place?

Here are the times for online registration and check-in:

Wednesday, the 2 September from 5.00 pm to 8.00 pm in the evening (CEST)
Thursday, 3 September from 7.30 am (CEST)

Your data will be checked when you register. You will find more details in the e-mail you will receive shortly beforehand.

What is registration?

Registration for Unleash the Power Within Virtual is a virtual check-in that must be completed before accessing the event. There are three simple steps that must be completed during the specified registration times.

We strongly recommend that you register in good time before the first day of the event to ensure that you have all the information, access and links you need to participate in the event in full power.

To register, you will need to access a link, complete a short questionnaire and sign a waiver. You will then be connected to Zoom by a Team Tony team member. During this process, it will be checked whether you can use Zoom with all its functions that are relevant for the event.

IMPORTANT: Registration must be done on the same device you plan to use to participate in Unleash the Power Within Virtual.

When will I receive the registration information?

One week before the start of virtual registration, you will receive an e-mail with the date and time of registration and a basic overview of the process. Please check your inbox on the day of registration. It is also best to check your spam folder.

Alternatively, you can also register directly from your UPW event page by clicking on the "Registration" as soon as the registration period begins. Please note that the button "Registration" only appears when registration is officially opened. If you cannot see the button after the registration period has started, try logging out and logging in again.

What is the difference between the event page and the virtual venue?

UPW event page: The UPW event page is the place where participants can find all the important information about the event. Unleash the Power Within Virtual event. It usually contains details such as event schedules, registration dates and times, frequently asked questions about the event and other relevant information about the event.

Virtual venue: After completing registration, you will be given access to the virtual venue. This venue serves as the primary point of contact for registered participants during UPW Virtual. It provides links to event content, materials and the daily live stream. You will also find the event helpdesk here, where you can seek help and support during the event.

Where can I find the link to the virtual event page?

You will find the link to your virtual venue after completing your registration. The link provided in the registration reminder emails will become the link for your virtual venue.

Agenda & Programme

What is the agenda for the days?

YOUR JOURNEY WITH UNLEASH THE POWER WITHIN: 
YOUR STEP-BY-STEP GUIDE

DAY 1: REALISE YOUR OWN POTENTIAL - DEFINE YOUR IDENTITY
Thursday, 03 September 2026

Begin your transformative journey on Day 1. Turn fear into power by confronting and shattering your limiting beliefs. Gain the foundational skills to create an extraordinary life. An identity shift awaits you, paving the way for lasting change and limitless growth.

Look forward to your BOARD-BREAKING experience on day 1!

DAY 2: MOVING FORWARD - CREATE UNSTOPPABLE MOMENTUM
Friday, 04 September 2026

On the second day, the focus is on closing the gaps in your life. You focus your attention on what really matters to you. Master Tony's ultimate success formula to gain momentum, change your approach and realise your most important goals.

DAY 3: COMPLETE TRANSFORMATION - THE DAY OF YOUR CHANGE
Saturday 05. September 2026

Day 3 equips you with the tools you need for lasting success. Find your focus and stick with it. Go through Tony's comprehensive transformation process to gain your true identity, conquer your deepest fears and shape a powerful vision for what you really want to achieve.

DAY 4: INSPIRE YOUR LIFE - IGNITE YOUR ENERGY & VITALITY
Sunday, 06 September 2026

Tony has unlocked the secret of inexhaustible energy that allows him to be productive for 10-12 hours at a time, sometimes even longer. This is the key to profound change and an exceptional quality of life. The fourth day is about sharing these principles with you and empowering you to unleash your own boundless energy and ignite your personal transformation.

What are the exact event times for the individual days?


Here you’ll find the programme times for UPW Europe Virtual 2026.


DAY 1:
Thursday, 03 September 2026

Admission Zoom room: approx. 09:30 CEST
Broadcast times: approx. 10.00 – 21.10 CEST

DAY 2:
Friday, 04 September 2026

Admission Zoom room: approx. 09:00 CEST
Programme times: approx. 09:00 - 20:30 CEST

DAY 3:
Saturday 05. September 2026

Admission Zoom room: approx. 07:45 CEST
Broadcast times: approx. 07:45 – 22:50 CEST

DAY 4:
Sunday, 06 September 2026

Admission Zoom room: approx. 08:30 CEST
Broadcast times: approx. 08:35 – 19:40 CEST


The programme times may be subject to minor changes at short notice. 

Please arrive in good time before the start of the event, having had breakfast and fortified!

When does the registration take place?

In order to enjoy your experience to the full, prior registration is mandatory!

Registration is available at the following times this year:

Wednesday, 2 September 2026, from 5.00 pm to 8.00 pm (CEST)
Thursday, 3 September 2026, from 7.30 am (CEST)

We recommend that you finalise your registration with our team as early as possible so that we can support you with any questions you may have.

Registration is as follows:

- You will receive an e-mail with the information that the registration is open and a link
- You click on the link, answer a short survey and sign a waiver.
- You’ll be joined in a Zoom meeting by a member of Tony’s team. They’ll guide you through the technical set-up and how to use Zoom, to ensure you can take part in the event without any problems.

IMPORTANT NOTE: Registration must take place on the same device (e.g. laptop) that you will use for your event participation.

Which speakers will be appearing?

TONY ROBBINS will accompany you on a captivating journey through the entire event and has numerous surprising, thrilling moments in store for you.

But as a speaker, he will not be dominating the stage alone. He will be supported by his close colleagues, the CO-HOSTS Joseph McClendon III and Scott Harris, accompanied. Together they have been organising UPW events with Tony Robbins for years and are highly regarded as absolute experts in their field.

General questions

Ticket not received?

Generally, the ticket will be sent to you as a PDF in an e-mail after you place your order

Sometimes it can happen that emails from Greator accidentally end up in your spam folder. It is therefore advisable that you also check this folder regularly to ensure that you do not miss any important messages from us.

To be on the safe side, we recommend that you save your ticket externally on your mobile phone and laptop or PC. This way you always have access to all relevant information, even if you don't have an internet connection.

However, if you cannot find a message from us in your spam folder, please do not hesitate to contact us using our contact form. to contact us. You can find this at the bottom of this page. Our team will deal with your enquiry as quickly as possible and ensure that you receive all the important information.

Questions about the invoice?

Where can I find my invoice?

After you have received your tickets, you should also have received an email with the corresponding invoice. Please check both your inbox and your spam folder carefully, as the email may occasionally end up there.

If you still can't find the invoice, don't worry! Just send us a message using our contact form. You can find it at the bottom of this page. 

Problem with the order?
If your VAT identification number (VAT ID) is not accepted when ordering, simply order the ticket as a private individual. We will subsequently add the relevant data to your invoice. Please let us know using the contact form. You will find this at the bottom of this page.

VAT on ticket purchases outside Germany
When purchasing a ticket for the Greator Festival, the German VAT of 19 % is automatically calculated. This is set in accordance with German tax laws and it is not possible to change this tax calculation.

Is there a discount for young people?

No special discount this year, but other options available!

Unfortunately, we do not offer a special discount for you as a young person up to the age of 25. We understand that this can be disappointing and we regret this.

Nevertheless, we would like to point out that we offer various payment options that can help you to spread your expenses. For example, we offer the option of paying in instalments so that you don't have to pay the total amount all at once.

We regret that we are unable to answer any further individual enquiries about discounts. However, we hope that this information will help you to find a suitable solution. Our priority is to provide you with an unforgettable experience.

Questions about ticket prices?

Don't wait too long and secure the best prices!

We cannot currently say exactly how long the current price phase will remain valid. For this reason, we recommend that you do not hesitate too long to secure the best available price.

There is a possibility that prices may rise soon or that certain offers may be sold out. By acting early, you can ensure that you benefit from the best available prices and get the products or services you want.

Don't miss the opportunity to secure the best offer. Act now and secure the best conditions!

Preparation & communication

How do I receive important information until the event starts?

We will keep you informed of all important information by e-mail. Please make sure that you receive our emails and check your inbox regularly. Please also keep an eye on your spam folder!

How do I join the Facebook group?

Your exclusive Unleash Event Facebook group will open before the event. You can find the link here:

https://www.facebook.com/groups/september2026

Please bear in mind that this is a private group. You should therefore use the email address associated with your ticket purchase when requesting to join. 

Are there any tasks that need to be completed before the event?

No. There are no tasks that need to be completed before the event.

Event materials

How do I send you my address for the Event Box?

You don't need to do anything else!

When you purchased your ticket for Unleash the Power Within Virtual enter your address. Your event materials will be sent to this address.

My box does not arrive on time, what can I do?

Don't worry - we have a simple plan B! We will provide you with a guide shortly before the event so that you can still prepare yourself for a transformative experience!

To which countries can the Event Material Box not be sent?

We deliver the virtual event box to all countries that are part of the EU.

What is included in the virtual event box?

The following items are included in your Unleash the Power Within Breakthrough Box:

- Welcome letter
- Event workbook
- Your "Breakthrough" board
- Permanent marker to fill in the workbook

Contact form

Have you already purchased a ticket and have questions about the event?

We are here for you! Simply use our contact form to send us your request, questions or feedback. Our team will deal with your enquiry as quickly as possible.

Answer not found?

We are here for you! Simply use our contact form to send us your request, questions or feedback. Our team will deal with your enquiry as quickly as possible.
Share this incredible experience with your family and friends! Take the next step in your transformation together!
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